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No Bank loan agreement

Hello, I got a personal bank loan from Royal Bank of Scotland around 10 years ago, then about 7 years ago I consolidated it.

For the last 18 months I have been asking RBS for a copy! They have just written to tell me they can't find it, therefore I don't have to pay the loan - yay.

I do know that they mis-sold me PPI, how do I go about claiming this back without any details of the loan.

Comments

  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You do have to pay the loan unless it's statute barred. If it isn't statute barred yet and you are hoping it will be, you can't complain about your PPI until 6 years have passed in total, and then, you'll be too lat ebcause they are contacting customers now to start a time bar....not so yay....

    Anyway, send them a SAR and £10 to see what information theyhave left. You only need the account numbers to complain, not any agreement. See the front page for a sticky template SAR
    Non me fac calcitrare tuum culi
  • dunstonh
    dunstonh Posts: 121,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    For the last 18 months I have been asking RBS for a copy! They have just written to tell me they can't find it, therefore I don't have to pay the loan - yay.

    Not paying is not without consequences. Whilst they cannot go to court to enforce the debt if you refuse to pay, they will load it on your credit file as a defaulted debt.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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