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Capital One No Contact
rsjg80
Posts: 61 Forumite
in Credit cards
For a few years I have been trying to pay of debts. I'm pleased to say that as of next month I am debt free bar ONE tiny payment (in the scheme of things) to Capital One.
However, I have absolutely no way of physically paying Capital One back as I don't have an account number anymore and they refuse to communicate with me without it. It's on my credit report that I owe them £500 but I can't do anything about it.
It's been going on for three years now and I don't know what to do about it - never expected a company to ignore me when I wanted to pay money back!!
Any ideas?!
However, I have absolutely no way of physically paying Capital One back as I don't have an account number anymore and they refuse to communicate with me without it. It's on my credit report that I owe them £500 but I can't do anything about it.
It's been going on for three years now and I don't know what to do about it - never expected a company to ignore me when I wanted to pay money back!!
Any ideas?!
0
Comments
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Escalate the call until you speak to someone who actually has a braincell to use.What will your verse be?
R.I.P Robin Williams.0 -
Well done getting debt free! With capital one - speak to a senior consultant or supervisor that usually get the problem resolved0
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agreed, you have to navigate India to reach Nottingham.
then they can make things happen.
good luck.0
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