Littlewoods

emma396

Being the current account and credit card tart that I am, ive been trying to shut down some of my unused credit cards and accounts to avoid my credit rating going bad. I got a free copy of my credit report from https://www.annualcreditreport.co.uk and it showed some account that i'd completely forgotten i'd opened. one of these was a littlewoods account. it clearly stated on https://www.annualcreditreport.co.uk that i had a credit limit of £1000, so i emailed littlewoods. unfortunately at that time i didn't know my account number so just emailed them with my name, DOB and address, got the following reply:

Dear Mr ****,

Thank you for your e-mail regarding your account number.

We can advise that you only have a cash account.

We can send a letter to your home address advising of your account if
you
wish.

If you now want to apply for a credit account, please click www.
littlewoodsdirect.com, and then 'login/register, and 'apply'.

Thank you for assisting us in our policy for safe and secure shopping.

Welcome to the easiest way to shop, on line with
https://www.littlewoodsdirect.com.



hmmm, not only did they call me MR, they r claiming I only have cash account, fine. i tell them to send a copy to me. ok, so looking thru my emails now, i find my log in to get on littlewoods website:


Welcome to My Account, where you can view your latest statement online, helping you run your account 24 hours a day, 7 days a week.

Click on 'Transaction History' to view 'Latest Transactions' for orders, returns or payments processed since you received your last statement.

Account Number ********
Credit Limit £1000.00
Balance at last statement £0.00


so someone is lying to me! :mad:

not only that they keep sending me junk mail thru the post :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

dangeroussports

INFORM the banking ombudsman.

This is a gross violation, i suggest you contact littlewoods and copy all the correspondences to trading standards.

Be firm but polite. Explain that you are stressed by this and feel that you have been lied to. Suggest £50 as a token of good will.


Expect nothing less. Even if the person made a mistake when telling you of your account. Thats incomptence, we live in capitalistic and democratic society where we expect results from our pounds!

IvanOpinion

Alternatively, rather than jumping on the suggested lets-sue-anybody-and-everybody-even-though-I-have-not-suffered-any-loss-or-damage, simply ask Littlewoods to close the account down as you no longer need or want it.

Ivan

emma396

i don't expect any money, just want account to be closed and for them to stop sending me stuff.

"Thank you for your e-mail regarding an account you may have with us.

Please could you contact us direct on 08457 888 222 and speak to a
member
of the authorisation team who will advise.

We look forward to hearing from you soon."

IvanOpinion

emma396 wrote: »

just want ... them to stop sending me stuff.

No hope ... you sold your soul the day they got your address

Ivan

Butlers1982

Be firm but polite. Explain that you are stressed by this and feel that you have been lied to. Suggest £50 as a token of good will.

No way id Be looking for atleast £5000 for this !! !(what a joke!)

lets-sue-anybody-and-everybody-even-though-I-have-not-suffered-any-loss-or-damage

I agree with you

One thing I would ask, is do you have 2 accounts, Maybe a littlewoods one AND a littlewoods extra?

emma396

no idea!! i opened it online. does that help?

Butlers1982

But have you opened another one years ago? maybe you were stopped in the street and applied?

emma396

i never open random things in the street!

consultant31

Every time I get something in the post that I haven't asked for, I cross out my details, write "unsolicited mail, return to sender" on the front and put it back in the post box.
Eventually they get must sick of paying for it to be returned to them because they do stop coming!!

Steph_W

consultant31 wrote: »

Every time I get something in the post that I haven't asked for, I cross out my details, write "unsolicited mail, return to sender" on the front and put it back in the post box.
Eventually they get must sick of paying for it to be returned to them because they do stop coming!!

The company wouldnt actually be charged at their end, the return is included in the price of postage! Contact the Mailing Preference Service to opt out of direct mail that is addressed.