BLUE screen on laptop Help please

k66

I have a blue screen with white writing on my PC Technical info:
STOP: 0X0000007B (0XF9947528, 0XC0000034,0X00000000, 0X00000000)

I have restarted holding down F8 I have tried each of the options but after a few seconds I always get the blue STOP screen again.

It is a DELL Inspiron 1300. Is there a CD that I can use to get Windows going again? If so how can I get the PC to start up from the CD?

Browntoa

these dells had a restore partition , hit CTRL F11 as the Dell logo comes up, this will restore it to default BUT YOU LOSE EVERYTHING you have saved on there

Little_John

STOP: 0X0000007B is an inacessable boot device
before wipeing and restoreing everything borrow a windows xp cd if you dont have one and use the recovery console to try a repair of the data on the drive with the chkdsk /r command.

to get the recovery console press the R key at the first prompt where it asks you if you want to use the recovery console press R.

HoofeHearted

Have a look at this Microsoft article entitled "How to troubleshoot "Stop 0x0000007B" errors in Windows XP"

Hope that helps.

k66

I followed the guidelines given by members on this forum and eventually received this error msg: corrupted file hidusb.sys.
I was so pleased when Windows started up and I found that I still had all my files and folders. I would like to say a big thank you for all your help as you gave me the support and guidance to sort it out myself.

Little_John

Now back up all your files ASAP just incase there is an issue with the drives integrity you may not be so lucky next time.

perform a full scandisk and defrag the drive then check event viewer for errors on regarding the drive they will show up as disk as the source in the system log.