where do we stand

jonathon

I just reserved a car over the phone for £500 on my credit card. we agreed a part ex for my car which was the same as a local ford dealer of £1000.

I was then emailed some forms to sign and return one was the condition of my car which I described as average I was never asked if it had been an write off

when I read the email it says they do not take write offs as part ex mine is a cat D

I phoned the dealer back and he says he must talk to his boss and will call me back, if they still wont take it will I get my deposit back as I didn't know they woudnt take it until I got the email and I believe the dealer should have asked.

Thanks

OddballJamie

There shouldn't be a problem with getting your deposit back. Is your car a popular one? You may find it quick to sell on Gumtree/Ebay and not worry about the part-ex.

Was the car you put the deposit on brand new or used?

jonathon

my car is a Ford Focus st170
The one I put a deposit on is new.

colino

They're hardly likely to be able to strong arm you into a sale when you are presenting an unsaleable trade-in to them (many finance firms blacklist cars on the register). More likely they'll huff and puff and refund you.

jonathon

there is no finance involved the car we were buying is £12500 I am paying £11500 cash plus the £1000 trade in.

colino

Frankly then they will be on the line smoozing you with a compromise. They'll not lose an £11.5k cash sale.

OddballJamie

Off subject sort of - have you checked online brokers prices for the same car?
If they are cheaper you may come out better off.

jonathon

this is with an on line broker

OddballJamie

Did they take the reg number when they gave you the £1000 quote?

jonathon

yes they took the reg plate

Weird_Nev

They would normally HPi the car routinely before agreeing a trade in price. Perhaps it's not as Cat D as you think it is?

If not, then an ST170 assuming it's not shot/a total dog is worth £1000 private sale, so advertise it on autotrader or pistonheads and you should get your money back, albeit in a bit more of a circuitous route.