B&Q multi-buy

simonwass

Hello.
Just thought I'd mention it on here as it could/will save money.
Twice now I've been into my local B&Q and bought plaster on multi-buy, ie but 5 or more and get x% off.
The saving is per bag but both times when checking the receipt they had only applied 1 saving of £1.72 instead of 5 x £1.72 and next time 6 x £1.72.
They will only do the refund at the store named on the receipt which is a pain as there are 3 B&Q near me but only the furthest sells the plaster I needed!
Simon.

Hintza

So why leave before you check your receipt or alternatively remind them before they check the items out.

cyclonebri1

B&Q will have it right, you will have it wrong.

Check the wording and recheck your sums

smashingyour...

cyclonebri1 wrote: »

B&Q will have it right, you will have it wrong.

Check the wording and recheck your sums

Maybe not have you seem the numpties they employ?

martinsurrey

cyclonebri1 wrote: »

B&Q will have it right, you will have it wrong.

Check the wording and recheck your sums

B and Q have it wrong...

on a lot of thier products with a 25% multibuy discount they need to scan a special bar code 5 times to get the right price, if they scan the normal barcode 5 times you only get a smaller discount.

happened a few times to me on plaster board, always resolved at the till, and always due to the server not being of the nomal B&Q quaility (young sunday workers).

simonwass

Hintza wrote: »

So why leave before you check your receipt or alternatively remind them before they check the items out.

Quite simple really.
Bought the 2 lots of plaster about 2 weeks apart. Got home after 2nd lot to find receipt was wrong so went back to get it sorted, which they did, their mistake obviously.
Found 1st receipt other day and checked it, found same error so had to go back again, they sorted it as it was their mistake.
Knowing B&Q it'll be a policy to catch out those who don't check the bill.

simonwass

cyclonebri1 wrote: »

B&Q will have it right, you will have it wrong.
Check the wording and recheck your sums

I rechecked their offer and also my sums, I have it right and got the refund to prove it

simonwass

martinsurrey wrote: »

B and Q have it wrong...

on a lot of thier products with a 25% multibuy discount they need to scan a special bar code 5 times to get the right price, if they scan the normal barcode 5 times you only get a smaller discount.

happened a few times to me on plaster board, always resolved at the till, and always due to the server not being of the nomal B&Q quaility (young sunday workers).

I always go on a Wednesday and take my dad out for the ride
Don't seem to pay as much if he hands his card over!
Thanks for the info on the barcode, I'll make sure they do it right next time.

Avoriaz

simonwass wrote: »

I always go on a Wednesday and take my dad out for the ride ..

I wanted to do that but the cemetery wouldn't let me dig him up.




Problem solved now anyway as I have now turned 60 myself.

cyclonebri1

simonwass wrote: »

I rechecked their offer and also my sums, I have it right and got the refund to prove it

Then I take it back, and to the other poster, my good lady happens to be 1 of the "numpties" they employ, I'll let her know.

I only mentioned my original comment as I get to here of all the loopholes they have left that benefit the buyer, and believe me there are a few bloomers, but it saves me a good few quid.
She has never mentioned any that go the other way, there can't be too many of them.

But I have to say in defence of all genuine money savers, if you walk out of a shop having allowed yourself to be over charged for an offer that you ought to have watched through the till, then who's to blame?