Fishy CC "return" label.

sharpy2010

Bela_Lugosi wrote: »

Now to tell them who the thing is going to - put the thing in the open if something was dodgy. At least it is then "on the official radar", and I'm good with that.

So someone, probably paid the minimum wage, will lose their job over perhaps trying to get a few extra quid for their family.

Well done you.

preep

sharpy2010 wrote: »

So someone, probably paid the minimum wage, will lose their job over perhaps trying to get a few extra quid for their family.

Well done you.

I can't believe what I have just read.....that's theft and so they should lose their job, I wouldn't feel comfortable working with someone who thinks stealing is acceptable in order to live.

InsideInsurance

Who exactly was it that you were speaking to? Some generalist customer service person or someone in the complaints or disputes team? Was it their name that they wanted in it or someone elses or can you not remember?

Depending on the above I wouldnt necessarily be too concerned. In my day of dealing with motor claims we would occasionally want salvage of person effects sent in to us (normally things like one earring when the claimant has said the other was lost in the RTA). In all these cases we didnt have any preprinted labels let alone anything with a barcode to send out. Likewise we would have it addressed to the filehandler personally with the private and confidential marked on it so that things didnt go missing in the postroom or filing systems etc (or just not spotted in the envelope.

On the basis that a bank gets less of these I would imagine their processes are going to be even less well defined than ours were

sharpy2010

preep wrote: »

I can't believe what I have just read.....that's theft and so they should lose their job, I wouldn't feel comfortable working with someone who thinks stealing is acceptable in order to live.

You must be one of the very lucky few who isn't struggling to put food on the table at the moment.

Most people have to do what they've got to do to survive.

preep

sharpy2010 wrote: »

You must be one of the very lucky few who isn't struggling to put food on the table at the moment.

Most people have to do what they've got to do to survive.

I am struggling, I receive minimum wage, work part time, single parent, one long term unemployed son and one full time student son at uni.
I would never resort to theft.

dalesrider

preep wrote: »

I can't believe what I have just read.....that's theft and so they should lose their job, I wouldn't feel comfortable working with someone who thinks stealing is acceptable in order to live.

I was thinking more along the line of.....

HOLD THE FRONT PAGE

Poorly paid bank worker :rotfl:

That has to be front page news if there ever was.

Well the call will have been recorded and notes placed on the customers account....
If not then someone is getting due deserts and the sack.

InsideInsurance

dalesrider wrote: »

I was thinking more along the line of.....

HOLD THE FRONT PAGE

Poorly paid bank worker :rotfl:

Not sure a cashier in a bank or a call centre agent are really what most consider to be "bankers". Though I am not sure most would be able to articulate what they do think a "banker" actually does (I was going to say is but that they probably can and it probably rhymes)