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NPB case

Hi everyone,

I've had to open an NPB case after waiting a week for payment - I did send an email the next day thanking the winner for their bid, and a few days later I sent a payment reminder.

Now it says I can close the case by the 3rd, but I tried to close case today as no payment or contact and I would like to relist. But it won't let me? its giving me option to say I have recieved payment and then close case but not no payment and close case.

Any help please, what am I doing wrong? Others have mentioned you can close case after 4 days and that was what I wanted to do.

TIA

Comments

  • zerog
    zerog Posts: 2,478 Forumite
    You can close 4 days after opening.

    I would have relisted it already
  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I can close the case by the 3rd, but I tried to close case today

    Well today's the 2nd so that's your problem. :D
    It needs to be exactly 4 days after, to the date and time that you opened it.
  • yazzine
    yazzine Posts: 258 Forumite
    starrybee wrote: »
    Well today's the 2nd so that's your problem. :D
    It needs to be exactly 4 days after, to the date and time that you opened it.

    No it was opened on the 29th around 5am (couldn't sleep due to baby waking up every little while) so today would be the fourth day - or am I counting it wrong?

    No woudn't relist until case closed incase buyer paidup.
  • CouponWoman
    CouponWoman Posts: 6,065 Forumite
    So its only 3 days, not the 4 you need.
    Day 1 is the 30th
    Day 2 is the 1st
    Day 3 is the 2nd (today)
    Day 4 is tomorrow after 5 am.

    Close it tomorrow and relist

    xx
  • alykatz
    alykatz Posts: 927 Forumite
    Part of the Furniture
    yazzine wrote: »
    No it was opened on the 29th around 5am (couldn't sleep due to baby waking up every little while) so today would be the fourth day - or am I counting it wrong?

    No woudn't relist until case closed incase buyer paidup.
    No i think your counting it wrong, its 96 hrs[4 days] exactly from opening the case.
  • yazzine
    yazzine Posts: 258 Forumite
    So its only 3 days, not the 4 you need.
    Day 1 is the 30th
    Day 2 is the 1st
    Day 3 is the 2nd (today)
    Day 4 is tomorrow after 5 am.

    Close it tomorrow and relist

    xx


    Thankyou CouponWoman that makes it very clear - I was starting the count from the day I opened NPB :o

    Thankyou all for your help once again!:T
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