Help?! Do I need to tell company if bank make me an offer??

gay_lea

Please can anyone advise me so I don't get into trouble!
I have been dealing with a company to reclaim PPI. One bank contacted me to say that because they haven't received a letter
Of authority from the company they would deal with us directly. The bank phoned my husband & asked him why he thought it was mis-sold & now we have received a letter from the bank offering us a refund. I am now worried that the company will chase is for some of the offer but can they if we never signed a letter of authority?
Thanks in advance for any advise or help u can provide!

[Deleted User]

If you've signed their legally binding contract (not LOA) you'll find you are billed by the Claims company.
If you don't pay then they'll set debt collectors on you and your credit rating will be trashed.

-taff

Check your contract. It probably says they represent you in ALL ppi complaints. If it does, they will want their cut.

gay_lea

Thank u both! I will give them a call on Monday & let them know!

[Deleted User]

gay_lea wrote: »

Thank u both! I will give them a call on Monday & let them know!

No need to "come clean", just don't be surprised when they bill you regardless!