help! lost Outlook email password

robonz

a friend of mine has forgotten their own outlook password! they set it before going on holiday and when she came back outlook wont except the password she thought she set.

any ideas how to get it back or be able to access her emails again??? thanks for any help.

debeast

Where is outlook connected to ? ie like MR Skint says is it your ISP emails
or something like a gmail account . If you're not sure then pm the email address of your friend and i'll tell u

scheming_gypsy

is it their ISP email password they've forgot or have they password protected their pst file?

robonz

from my friends email for help...

"I decided to put a password on my home computer so that anyone tempted to have a nosey was prevented from doing so before going away on holiday. "

"The problem is my cannot access my Outlook Express mail as that is all stored on my home computer. I can access incoming mail through ISP, can reply but can't store or look up any old mails stored. I've phoned ISP who tell me it's a localised problem with my own computer, they would not have access to the password and I need to call a technician to unblock the password for me. Have you any idea how I can sort it?"

DVB_3

So, after all, they need to recover a Personality (Identity) password?

robonz

a locally set outlook password i guess

DVB_3

There are plenty of programs around to recover that kind of password, with negative side being that you have to pay for them. However, the positive side is that most of them have trial versions, which normally would allow you to recover first two (three) letters of the password; in most cases that would be sufficient to remember it.

As an example - try here

Debt_Free_Chick

robonz wrote:

from my friends email for help...

"I decided to put a password on my home computer so that anyone tempted to have a nosey was prevented from doing so before going away on holiday. "

"The problem is my cannot access my Outlook Express mail as that is all stored on my home computer. I can access incoming mail through ISP, can reply but can't store or look up any old mails stored. I've phoned ISP who tell me it's a localised problem with my own computer, they would not have access to the password and I need to call a technician to unblock the password for me. Have you any idea how I can sort it?"

I'm still confused.

Can your friend get access to the PC at all? When your friend turns on the PC, they get a log on screen asking for a password and they don't know it? Or is it the BIOS that has a password?

And is this Outlook - or Outlook Express?

Chippy_Minton

robonz wrote:

a locally set outlook password i guess

An Outlook Express identity password then. Without resorting to password crackers, your friend will have to create a new OE identity, then import messages from the old store folder into the new identity's store folder and tweak the registry. See here for instructions.

robonz

i think i need to speak to her and find out exactly what password she has lost.....thanks for everyones help