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Letter from crediter saying pay £0.00

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Mallotum_X Posts: 2,591 Forumite

2 July 2013 at 5:33PM

tinamills wrote: »

the question is what are my rights/ I have it in back and white telling me £0.00 to pay to clear the balance ??

And they told you its an error, which you clearly thought it was....

You have the right to bin the letter and get on with agreeing how to pay them

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_Andy_ Posts: 11,150 Forumite

2 July 2013 at 7:44PM

tinamills wrote: »

the question is what are my rights/ I have it in back and white telling me £0.00 to pay to clear the balance ??

Which you know is a mistake. Mistakes happen.
You're not going to be able to pay £0. Accept it and move on.

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