Vodaphone in-house mobile signal booster/box thingy?

grumpycrab

Hi, a computer client says her new Voda mobile doesn't work with the "in-house voda mobile signal booster" -or whathever its called (it connects to the pc).

I guess the mobile has to be synced with the voda box? Anybody know about this? thanks.

EDIT: its a Sure Signal (orignal model) I think the client needs to login to their Vodafone account and can then add/remove phones from there. We'll find out in an hour or two.
EDIT2: I have found http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-1-Sure-Signal-Troubleshooting/td-p/668095

Vodafone

Hi grumpycrab,

If your client is still in need of help with this I'd recommend posting further details in the Sure Signal section of our eForum.

Kind regards,

Lee

Web Relations

Vodafone UK

[Deleted User]

I've got one of those boxes. They're great - and yes, you need to register a phone with them before they'll work with it

grumpycrab

Vodafone_company_representative wrote: »

Hi grumpycrab,

If your client is still in need of help with this I'd recommend posting further details in the Sure Signal section of our eForum.

Kind regards,

Lee

Web Relations

Vodafone UK

Thanks - done.

ringo_24601 wrote: »

I've got one of those boxes. They're great - and yes, you need to register a phone with them before they'll work with it

Phone was already registered. Just had an upgrade (no sim change). Problem is, as the owner of the box you cannot deregister and reregister your own number without first transferring ownership of the box to another person.

Vodafone

grumpycrab wrote: »

Thanks - done.

Phone was already registered. Just had an upgrade (no sim change). Problem is, as the owner of the box you cannot deregister and reregister your own number without first transferring ownership of the box to another person.

You're welcome grumpycrab.

If it hasn't already, hopefully this will be resolved soon for your client.

Kind regards,

Lee

Web Relations

Vodafone UK