We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Canada square
cardibon666
Posts: 1 Newbie
Hi.
Could any body please help me. I received a letter from Canada square operations on the 5 Feb 2013 stating that I was entitled to PPI compensation and that I had to fill in a return form and post it back to them. This I duly did within a couple of days and have not heard anything back. I have written to them twice since then (all correspondence has been sent by recorded post) but again I have not even had so much as an acknowledgement of these letters. I was wondering if anybody has had the same problem ? Thanks
Could any body please help me. I received a letter from Canada square operations on the 5 Feb 2013 stating that I was entitled to PPI compensation and that I had to fill in a return form and post it back to them. This I duly did within a couple of days and have not heard anything back. I have written to them twice since then (all correspondence has been sent by recorded post) but again I have not even had so much as an acknowledgement of these letters. I was wondering if anybody has had the same problem ? Thanks
0
Comments
-
cardibon666 wrote: »I received a letter from Canada square operations on the 5 Feb 2013 stating that I was entitled to PPI compensation
I'm afraid you should read the contents of that letter far more carefully. The Banks are writing to customers who had PPI to invite them to complain if they wish to. No financial institution is writing that anyone is definitely due "compensation". If you have valid mis-selling reasons to complain then your complaint should be upheld. But you are not definitely "entitled" to anything other than the ability to complain.
Regardless, the Bank have eight weeks from the date of your complaint to make a "full and final" response. As they have not responded at all, the next stage of your complaint is to refer it to the Ombudsman.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step40
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards