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....and the award for most abysmal customer service goes to.....SPORTS DIRECT!

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kadison
kadison Posts: 3,662 Forumite
Part of the Furniture 1,000 Posts Name Dropper Xmas Saver!
edited 27 June 2013 at 1:02AM in Praise, vent & warnings
I can't go into details as I am getting trading standards and possibly the small claims court involved (plus anyone else I can think of) but for the love of God just DO NOT EVER buy from these people, they lost half my return (the most expensive half of course) and from starting off being totally useless, they are now ignoring me completely.

AVOID AT ALL COSTS!!!!!!
No Buying Unnecessary Toiletries 2023
Outside of a dog, a book is a man's best friend
Inside of a dog, it's too dark to read - Groucho Marx

Comments

  • The award for the wrong spelling of abysmal goes to?
  • The award for the wrong spelling of abysmal goes to?


    LOL!

    Can't think many people will stop buying from there because of the OP's post and scant detail
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • kadison
    kadison Posts: 3,662 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Xmas Saver!
    I'm normally really good at spelling as well :o

    No people won't stop buying but just beware when returning anything to their online store, they're crap!
    No Buying Unnecessary Toiletries 2023
    Outside of a dog, a book is a man's best friend
    Inside of a dog, it's too dark to read - Groucho Marx
  • ThumbRemote
    ThumbRemote Posts: 4,727 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    LOL!

    Can't think many people will stop buying from there because of the OP's post and scant detail

    No, but plenty of other people have posted their own problems with SD on these boards in the past, and taken together hopefully they will put people off.
  • Exile_geordie
    Exile_geordie Posts: 5,094 Forumite
    No, but plenty of other people have posted their own problems with SD on these boards in the past, and taken together hopefully they will put people off.

    Doubt it. SD is really an MSE dream shop. Branded clothing, cheap.
    Dont rock the boat
    Dont rock the boat ,baby
  • Doubt it. SD is really an MSE dream shop. Branded clothing, cheap.

    And the % of issues against sales is going to be very low...hence why they are doing so well
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • carolwat
    carolwat Posts: 757 Forumite
    Funnily enough I was just praising sports direct online yesterday. We bought an electric scooter in April from them and its just had to be returned when agreement with the manufacturer regarding repairs could not be reached. Upon emailing them asking how we get a return and refund they promptly replied and supplied all details. I quick phonecall to them to arrange a courier collection for yesterday and before the scooter was even returned to them I had an email to say the refund had been processed. I was very impressed especially as my views of the highstreet store are very low.
  • Gra76
    Gra76 Posts: 804 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Oddly enough I've had nothing but excellent service from Sports Direct. I order online from them regularly and on the rare occasion I've needed to send anything back they've dealt with it swiftly and correctly.
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