Samsung LED Faulty Pixels - What are my rights??

Rtype

Hi guys, I treated myself to a nice 46" Samsung TV last year as I was advised that they were the best in my £1000 price range.

I have owned it for 15 months now and absolutely love it but have found that in the last 3-4 weeks it keeps on disconnecting from the internet meaning that I have to constantly put the password back in to re-connect!

I then also noticed today that 5 of the pixels don't work (I only noticed this as I was extremely close to it at the time), I normally sit around 4 meters away so have never noticed this and it may have been like this since new! :sad:

Is there anything that I can do about this now that it's out of its 1 year warranty :huh:

I don't expect to pay this amount of money for a good quality product (supposedly) to have this happen just as the warranty runs out!!

Many thanks in advance for any help.

deanos

if you cant notice the pixels from viewing distance why worry about it ?

bris

No rights about pixels due to tolerance levels,5 pixels is well within the tollerance level. more so 15 months down the line.

unholyangel

Have you tried updating the software/fireware to see if that helps? Or have you possibly updated it and thats the cause?

Doesnt it save the internet settings? Or is that what youre saying? That usually it does but now its not?

Hintza

To attempt to restart a pixel push your finger fairly firmly on the screen over the pixel, hold for a moment and release.