VENT: Very.co.uk late again!

I_luv_cats

:mad:What's wrong with this company?:mad:


Yet another Next day failure!:eek:

They don't get back to you after ringing them up

Pathetic

Can I report them somewhere as they advertise Next day but every order I've made has been LATE!

maninthestreet

Ordered something yesterday PM, paid for next day delivery before noon, item arrived at 11:30AM today.

Very.co.uk_company_representative

I_luv_cats wrote: »

:mad:What's wrong with this company?:mad:


Yet another Next day failure!:eek:

They don't get back to you after ringing them up

Pathetic

Can I report them somewhere as they advertise Next day but every order I've made has been LATE!

Hi I luv Cats,

We're really sorry to hear that you have been experiencing these problems with your deliveries and would like to help.

Please drop us an email at Network@VeryHQ.co.uk & we can look into these issues with our couriers.

Many Thanks

Dave
Very Network Team

I_luv_cats

Very.co.uk_company_representative wrote: »

Hi I luv Cats,

We're really sorry to hear that you have been experiencing these problems with your deliveries and would like to help.

Please drop us an email at [EMAIL="Network@VeryHQ.co.uk"]Network@VeryHQ.co.uk[/EMAIL] & we can look into these issues with our couriers.

Many Thanks

Dave
Very Network Team

Hello

I took the time and trouble to telephone (and nobody got back to me) and emailed. (with a generic reply)

It's clearly evident that when things go wrong there's little support and these mishaps are viewed by Very as a natural occurrence.