Deposit holding a car

ihateyes

putting a deposit on a car, generally carries a non refundable deposit.

As is buying most things like holidays, hotels....

Some will give an x amount back, some nothing at all

somethingcorporate

ihateyes wrote: »

putting a deposit on a car, generally carries a non refundable deposit.

As is buying most things like holidays, hotels....

Some will give an x amount back, some nothing at all

There is no such thing as a non-refundable deposit.

OP, read the FAQ (some of the regulars should know better by now) http://forums.moneysavingexpert.com/showpost.php?p=42873192&postcount=16

They cannot keep your deposit arbitrarily. They'd have suffered almost zero losses so you'd be entitled to the vast majority back.

Write to them, give them a chance and then take them to small claims court.

Hintza

somethingcorporate wrote: »

(some of the regulars should know better by now)

Some of the other regulars are still waiting to see any precedence on this!

somethingcorporate

Hintza wrote: »

Some of the other regulars are still waiting to see any precedence on this!

Precedence as to whether unfair terms in contracts exist? Given there are a number of statutes protecting consumers from unfair terms then I am not sure what you are expecting.

Obviously it depends contract to contract as per the FAQ post but if deposit retention amounts to a financial penalty then it is an unfair term, quite simply. The onus falls upon the company making the deposit retention to prove it is not a financial penalty.

hcb42

why not just get the loan with Tesco and buy the car anyway?

Vickym41

Thanks for all your replies, i understand i signed an order document it was very late in the day under pressure. The terms and confitions were not printed on the doc it was never pointed out that what i was signing made me legally bound . Usually there is a box to tick to say you have read and agreed to them. Anyway after a very long row with the general manager i actually feel if i dont go back and buy the car from them i lose my money as i spent time with his salesman. I have not slept i do not want to go back as i will be frightened of signing anything and felt quite bullied by them. i am still astounded as a consumer that i seem to have no rights at all here. I always thought as a consumer you did have a right to change your mind. I actually dont want a car from them as i think their tactics and morals are very underhand.

arcon5

There is no such thing as a non-refundable deposit.

Yes there is.

If the deposit is a genuine estimate of losses in case te contract breached then it is a non-refundable deposit.

arcon5

keyser666 wrote: »

I think they would find it hard to mitigate their loses between agreeing at 5pm on a Sunday and cancelling at 08:30 the following morning

Mitigating your
Losseswould
Be something
You doafter
The cancellation.not
Between formation&
Cancellation

ThumbRemote

arcon5 wrote: »

Mitigating your
Losseswould
Be something
You doafter
The cancellation.not
Between formation&
Cancellation

Coming soon: New consumer rights thread from arcon5 entitled "New phone doesn't access internet properly"

somethingcorporate

arcon5 wrote: »

Yes there is.

If the deposit is a genuine estimate of losses in case te contract breached then it is a non-refundable deposit.

Yep, quite right - fell into my own trap there getting annoyed by people thinking just because it is written into the contract that it is enforceable.

The above is the only way a deposit is non-refundable.