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Error Message Java Script

Luckyone
Luckyone Posts: 23,016 Forumite
Xmas Saver!
Hello There,

When I try & log into my Virgin email account I get this page come up:

http://www.virginmedia.com/help/activation/cookies_javascript_disabled.php

I don't know what I.E version I have on my laptop when I click on the e to go online Bing comes up which I don't use I downloaded chrome & use that because I prefer it & it's while I am using chrome I am getting the error page

How do I sort this out please?

Thank You xxx
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Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    In Chrome go to Settings (click the 3 lines symbol to find it), click on Show advanced settings, click on Content settings and check what is set under the JavaScript section.
  • Luckyone
    Luckyone Posts: 23,016 Forumite
    Xmas Saver!
    Thank You

    It's selected Allow all sites to run JavaScript (recommended)
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  • bod1467
    bod1467 Posts: 15,214 Forumite
    What is set for Cookies? (Top section of Content settings).
  • Luckyone
    Luckyone Posts: 23,016 Forumite
    Xmas Saver!
    Thank You

    It say's:

    Allow local data to be set (recommended)

    xxx
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  • bod1467
    bod1467 Posts: 15,214 Forumite
    That all looks to be default and standard, so I've no idea why the Virgin website would be throwing you to that page. :|
  • Luckyone
    Luckyone Posts: 23,016 Forumite
    Xmas Saver!
    It is strange,

    I am also searching for a website, click on the website & some sites are loading just the writing. I then click reload &it shows the pictures like normal. I don't know if that is something to do with it too

    xxx
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  • devon_scouse
    devon_scouse Posts: 108 Forumite
    Too find out what I.E version you have

    Click question mark for internet Explorer
    Then click about internet explorer

    I have completely unistalled java and can still get to e mails on Virgin site

    Go to Safety and check you have NOT put tick by Active X Filtering
This discussion has been closed.
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