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ppi rejection

I have had a couple of claim rejections relating to PPI. One saying that the application was made on-line and the other via a postal application and l ticked the PPI box on the applications.

Both say that the information was available at the time to make an informed choice.

Is it worth continuing with an appeal to the WONDERFUL people at the FOS or should I walk away and forget about it. Or are they adopting delaying tactics.

Any words of wisdom are welcome.

Comments

  • misschicken
    misschicken Posts: 316 Forumite
    Are they correct about the applications and why do you think you were mis-sold?
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Depends.
    If the boxes online were preticked you can still forward your complaint to the FOS, but you need to know they were. Unfortunately, no-one has a list of who and when they were pre-ticked.
    The postal application, you could possibly argue that it said you were encouraged to take it etc.

    It boils down to though, unless there was a major failing eslewhere, you bought it, it wasn't sold to you, therefore it wasn't missold.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    -taff wrote: »
    Unfortunately, no-one has a list of who and when they were pre-ticked.
    Maybe, but the Bank will have checked for this as part of the investigation into the complaint. If the PPI selection box had been pre-populated, the Bank would uphold.
    -taff wrote: »
    The postal application, you could possibly argue that it said you were encouraged to take it etc
    "Encouragement" on the paperwork is not a valid complaint!
    -taff wrote: »
    Unless there was a major failing eslewhere, you bought it, it wasn't sold to you, therefore it wasn't missold.
    Correct.
  • dunstonh
    dunstonh Posts: 121,297 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is it worth continuing with an appeal to the WONDERFUL people at the FOS or should I walk away and forget about it. Or are they adopting delaying tactics.

    There is nothing wrong with having PPI. When you are making a complaint, you are doing so on the basis that it was mis-sold to you. Your provider has replied saying they have not mis-sold it to you because you chose to select it.

    So, if you go to the FOS, how are you going to explain you were mis-sold?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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