Belmont Thornton have sent a bill 21 months after refund recieved

-taff

No, I'm saying they must be lacking in common sense or have spent a lot of time with paranoid people to neglect doing the obvious first.

Astro2013

Hi, any advice would be appreciated. Nearly 3 years ago we contacted B/T (stupidly) and completed some claim forms. They sent us a cheque for a couple of small credit card amounts and we paid their fee. We also had some claimable PPI on a loan. The claim form was completed and returned to B/T. After several weeks we received a letter stating we were due this money and to sign an acceptance form which we did and sent back by return. Weeks passed and I kept chasing B/T they kept telling me the loan company were dragging their heels. I eventually contacted the loan company who told me nothing had been received by B/T and that their offer was now out of date. The loan company told me to cancel the PPI claim through B/T and advise them that we no longer wished to use their services nor did we wish to persue the claim with B/T which I did over the telephone and in writing. 18 months later I received an invoice for a % of the PPI which was to be paid to B/T ~ but they never claimed any money back for us from the loan company. I contacted them and said I wasn't paying for something that ive not had from them. I never heard another word until 3 weeks ago when I got a phone call from them telling me I owed them money. I relayed the whole conversation and the chap said that's fine I'll close the case. Today I received a letter saying they were unable to close the case as I still owe them a management fee !!
How can I tell them to "shove it" legally and are they just trying to put pressure on me to pay? In the letter they also state they have contacted the loan company but I've not given them permission to request details about my account recently - can they do this? Thanks

[Deleted User]

Please don't spam the forum with duplicate posts.

roonaldo

I would just suggest to stop signing up for things when there's some ££££ shown to you. Read and understand what you sign and take responsibility.