Sheilas Wheels Scam

Hi, I recently had an accident which resulted in the car I was driving being written off. I have been paid out but the insurance company want me to carry on paying the monthly instalments for the insurance even though the car doesn't exist any more, and they sent me a letter out stating that the insurance was now lapsed. I cancelled the direct debit, as you would but they sent me a letter out asking why I have cancelled the direct debit. The way I see it is that there is no longer a car to insure, so the payments should stop. The insurance company stated that they would stop dealing with the claim unless the payments started up forthwith. This doesn't seem fair or right to me. Are there any insurance experts on here that can verify what they are saying is right or not?

regards,

Craig

Comments

  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    It is not a 'scam'. When you buy car insurance you purchase an annual policy and can choose to pay monthly if required.

    If you have a claim during the policy then you have to pay the full cost of the annual policy.
  • lippy1923
    lippy1923 Posts: 1,374 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As above, you purchased an annual policy, so you have to pay what you owe.

    I'm sure if you speak to them and ask them to explain, you will undersand.
    Total Mortgage OP £61,000
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    I AM NOW MORTGAGE NEUTRAL!!!! <<Sep-20>>

  • dunstonh
    dunstonh Posts: 119,327 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    is there really any need for that Jim? It was a legitimate question. !!!!!! like you are what is wrong with the world.

    Calling scam where there is no scam at all is what is wrong.
    I have been paid out but the insurance company want me to carry on paying the monthly instalments for the insurance even though the car doesn't exist any more

    Correct. You took a loan out to pay your car insurance. Just because you dont have the car any more does not mean you no longer have to pay that loan.
    The way I see it is that there is no longer a car to insure, so the payments should stop.

    Your debt doesnt get wiped just because you dont have the car.
    The insurance company stated that they would stop dealing with the claim unless the payments started up forthwith. This doesn't seem fair or right to me. Are there any insurance experts on here that can verify what they are saying is right or not?

    it is correct. Car insurance is bought annually to cover that period of time. If you pay monthly then all you are doing is borrowing money to pay the annual premium. If you claim in the policy year then the policy has done its job and the insurer is entitled to full premium. Most will transfer it to a new vehicle (although some of the budget providers will not).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • BazzaDP
    BazzaDP Posts: 48 Forumite
    Jesus you people are harsh. Is it possible sonicgroove didn't know he had an annual policy? Have they come back since it was explained to them and said they still don't intend to pay - no!

    Well done to Keith and Lippy for explaining the situation clearly without feeling the need to insult and belittle what could well have been a simple misunderstanding.
  • sonicgroove
    sonicgroove Posts: 4 Newbie
    edited 23 June 2013 at 8:37AM
    Can I thank the people who attempted to answer my query in a civilised manner, It is gratefully received.

    (Text removed by Forum Team)
  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    zzzzz... standard 'scam' thread where there is none. next!
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