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Returns and refunds

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faye07
faye07 Posts: 4 Newbie
in Consumer rights
Hello, I have received an order from Mulberry. They have a 7 day cooling off period where I can return items and receive a refund on the items and postage. I ordered two items, I want to keep one and send the other back. Does anyone know if I will still receive my postage refund even though I am keeping half the order?
Thank you in advance for any help!

Comments

  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    edited 21 June 2013 at 5:59PM
    Morally, not if the P&P was the same regardless of number of items. Legally, I'll leave that to someone who can be bothered to trawl the DSR but I suspect that you're not entitled to a refund. :)
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No, if you keep one iten you have no right to a refund unless it had it's own postage cost.
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