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HSBC, they told ME I was sold PPI, forms to fill in
muddyflumplepants
Posts: 9 Forumite
Afternoon, happy friday!
Having been blithely thinking the last couple of years that I never took up PPI, it appears I did. HSBC have written to me to say that Iw as sold it as part of a personal loan (been at least 10 years since I had one) and would I fill out the form for them to treat as a complaint and investigate.
I duly filled out the form, full of 'can't remember' boxes and will post registered next week.
Does anyone know if this approach is likely to result in a payment of anykind, or are they using a ploy to cover their backs. I'm wondering whether I should start the DIY process anyway?
Many thanks
Having been blithely thinking the last couple of years that I never took up PPI, it appears I did. HSBC have written to me to say that Iw as sold it as part of a personal loan (been at least 10 years since I had one) and would I fill out the form for them to treat as a complaint and investigate.
I duly filled out the form, full of 'can't remember' boxes and will post registered next week.
Does anyone know if this approach is likely to result in a payment of anykind, or are they using a ploy to cover their backs. I'm wondering whether I should start the DIY process anyway?
Many thanks
0
Comments
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By sending off the form, you've complained, there's no need to do it again...Non me fac calcitrare tuum culi0
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No one can know whether it will result in a payout, only the bank can say that, just be patient and wait.
Look on it as a bonus if you do get anything.
Thousands of people are getting these letters.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
you will - same happened to me with HSBC last year. They told me when I was on the phone to them, posted the forms to me, I returned them, and 6 weeks later I got £6500. I was pretty shocked......0
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Since every complaint is dealt with on it's own merits (or lack of), it's unwise to compare one person's experience with another.Little_Vics wrote: »you will - same happened to me with HSBC last year
If the OP has a valid complaint it will be upheld, if not it won't be.0 -
fair point - although the question was whether a payment was likely or if it was a ploy. Given that HSBC flagged it themselves and are being proactive, I would be very surprised if it didn't result in a payout of some description.0
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Every bank now has to write to every customer who took PPI, it doesn't automatically mean they were mis-sold. Although I agree the chances of success are enhanced over someone who simply makes a "cold" complaint.Little_Vics wrote: »Given that HSBC flagged it themselves and are being proactive, I would be very surprised if it didn't result in a payout of some description.0 -
didn't know that - I stand corrected.0
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thanks, i shall watch this space, and as said - anything received would be a bonus!0
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Good luck!0
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They wrote to me and I filled in their form.
I just got an offer of £12,000 - I'm over the moon
:beer:0
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