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Sorry! Another query on the Coventry Building Society!

I posted at the start of the week due to the fact when we submitted a mortgage application with the Coventry we were led to believe through the DIP we were allowed a certain amount for our mortgage but they failed to take my husbands pension into consideration and offered us a lot less than DIP. We have now had another offer taking pension into it but it is £2000 less than the mortgage and the reason for this is they have worked out my husbands income at 3.6 x income rather than their original criteria which is 4 x income! Can anyone tell me why they would have done this, we are finding this really frustrating!
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Comments

  • Wh05apk
    Wh05apk Posts: 2,938 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I am a mortgage adviser.
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Senior_Paper_Monitor
    Senior_Paper_Monitor Posts: 2,918 Forumite
    Part of the Furniture Combo Breaker
    edited 21 June 2013 at 10:06AM
    One of the easiest of criteria to follow, there should be no surprises (from their intermediary website) ..

    Applicants with 20 years or more to maximum lending age
    Number of years to maximum lending age (75)

    Admissible income of main earner less than or equal to £40,000 .. x 3.6
    Admissible income of main earner £40,001 or more .. x 4

    For applications that meet the above criteria, we do not require evidence of retirement income, irrespective of the term of the mortgage being applied for.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • ahoneybun
    ahoneybun Posts: 31 Forumite
    Thanks for your replies my husbands income plus pension is well over £40,000
  • ACG
    ACG Posts: 24,690 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    I say this all the time, but with questions like these you need to speak to the lender in the first instance. If your not happy with the reply or it doesnt make sense ask them to explain it.

    If you still cant understand then its worth coming on here but all we can do on this website without the full info is second guess - which isnt ideal given whats at stake.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • ahoneybun
    ahoneybun Posts: 31 Forumite
    We have asked and we will get an answer hopefully later today. My frustration come from the fact the initial application had no place to put my husbands pension apart from additional information box at the end which they completely overlooked. They have now taken the pension into account but not used the correct criteria, unless the annual pension is not taken into account the same way as an annual income from a job! I don't know and hence why I came to this site the same as many others. Just an understanding from people who might know.... That's all!
  • michaels
    michaels Posts: 29,173 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Could it be a simple mistake - ie without the pension income, that they had mistakenly ignored, total income was below 40k so the 3.6x multiple applied and that they have now included the pension but forgot to uplift the multiple becuase income now exceeds 40k?
    I think....
  • ahoneybun
    ahoneybun Posts: 31 Forumite
    I hope so Michaels! I'm just not sure how they view my husbands pension.
  • ACG
    ACG Posts: 24,690 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Sorry, i wasnt having a go but as Michael says it could be a simple mistake or it could be something you have missed - but without getting some direction from coventry its difficult to say.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • ahoneybun
    ahoneybun Posts: 31 Forumite
    ACG wrote: »
    Sorry, i wasnt having a go but as Michael says it could be a simple mistake or it could be something you have missed - but without getting some direction from coventry its difficult to say.

    I didn't think you were! I just wish with something which is so important, life changing in fact that these silly mistakes would stop being made by the Society! I apologise if I have come across as being anything but very grateful for all who have taken the time to respond. Unfortunately as I'm not on the application I will have to wait until later. So I thought I would ask in essence whether a pension is viewed differently? Also my husband is only 45 it's an armed forces pension.
  • ACG
    ACG Posts: 24,690 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    I know what its like, dont worry.

    You could call up and ask them generically putting you in place of your husband what would be acceptable?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
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