Highview Parking at Tesco

Coupon-mad

Paddyathome wrote: »

Wife now informs me she hasn't got a Tesco receipt and now doesn't think she went into Tesco just used their car park to go in all the other shops in the shopping center argghhh.

Really wanted to take them to task over the website and poster stating "Fine" as well.

Makes no difference, just means you can't show a receipt. I would still quote the poster and website stating 'fine'.

But if this was a retail park then the scammers are more likely to have been brought in by the managing agents for that retail Park anyway, not Tesco.

Coupon-mad

Paddyathome wrote: »

Also just complained on Tesco Facebook page and the told me to contact the number on the charge notice. The only number on there is the automated paying number.

Just in the process of drafting my email to appeal now:mad::mad::mad:

I do hope you are going to relax and have a bit of fun with the Highview stage of the appeal!

Maybe not quite as cheeky as the Parking Prankster blogs but what if you just said:

'Dear Highview,

My friend and yours, the Parking Prankster advised me to contact you because I have received one of your 'Notice to Keeper' letters. Do you realise that in this Tesco car park there's a poster admitting that your charges are 'fines' and this is also borne out by the Tesco website for that store? Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so please either cancel this fake PCN or send me my POPLA code.'

Paddyathome

Coupon-mad wrote: »

I do hope you are going to relax and have a bit of fun with the Highview stage of the appeal!

Maybe not quite as cheeky as the Parking Prankster blogs but what if you just said:

'Dear Highview,

My friend and yours, the Parking Prankster advised me to contact you because I have received one of your 'Notice to Keeper' letters. Do you realise that in this Tesco car park there's a poster admitting that your charges are 'fines' and this is also borne out by the Tesco website for that store? Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so please either cancel this fake PCN or send me my POPLA code.'

Hi There again.

Did you see the PDF and Poster attachments on the other site?

Tescos Facebook replied telling me to ring a phone number, same number is on the Parking Notices, and I think it is Tesco Head Office in Dundee. Going to ring it tomorrow and if no joy this is what i intend to send in for appeal by email:-

"Dear Highview,

In regards to the Charge Notice received with Ref No xxx dated xxx, I am the registered keeper and I deny all liability to your company.

For your information I was surprised and upset to receive this invoice and feel that the amount demanded is punitive and unfair in law. There was no loss suffered by Tesco at all, and certainly none suffered by Highview, and neither did the driver enter into any contract agreeing to pay you any amount.

I do hope you will cancel this ‘Charge Notice’ under the circumstances, without too much protracted correspondence. Also this sudden demand from you has made my family and friends reconsider ever shopping there again.

In addition, relying upon camera recordings of a car being driven in and out does not take account of the time spent at first, with the driver having to wait to find a space in this busy car park, then at the end, loading shopping and returning the trolley before joining the queue to leave. You have no evidence of parking time at all.

For my own peace of mind I have been to check the signs in that car park, having receiving this unsolicited demand, and checked the wording on all the signs, posters and the shopping centre website and from what I saw your signage/posters is in breach of the British Parking Association Code of Practice. Both the poster and webpage clearly refer to wording that is in breach of the BPA Code of Practice.

You’re Notice to Keeper wording is also not compliant, which calls into question the basis of this invoice and the basis upon which you obtained my data from the DVLA under the guise of ‘reasonable cause’ which is only allowed for fully-compliant AOS members. A non-compliant Notice to Keeper fails at the first hurdle, to satisfy the requirements for 'registered keeper liability' as defined in Schedule 4 of the Protection of Freedoms Act 2012.

Do you realise that in this Tesco car park there's a poster admitting that your charges are 'fines' and this is also borne out by the xxx Shopping Centre website for that store? Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so please either cancel this fake PCN or send me my POPLA code.

If you reject this challenge from myself as the registered keeper, I require within 35 days a POPLA verification code in order to appeal independently, in accordance with the BPA Code of Practice.

The challenge will be deemed accepted if there is no POPLA code provided in any letter that you send within the timeframe stipulated above. I sincerely hope a POPLA appeal is not going to be necessary to get this cancelled. I will complain to Tesco for your unwarranted harassment if you pursue the matter".

Paddy

nigelbb

Paddyathome wrote: »

Tescos Facebook replied telling me to ring a phone number, same number is on the Parking Notices, and I think it is Tesco Head Office in Dundee.

What's the betting that the number is for Highview Parking?

Guys_Dad

Paddyathome wrote: »

Hi There again.

Did you see the PDF and Poster attachments on the other site?

Tescos Facebook replied telling me to ring a phone number, same number is on the Parking Notices, and I think it is Tesco Head Office in Dundee. Going to ring it tomorrow and if no joy this is what i intend to send in for appeal by email:-

"Dear Highview,

In regards to the Charge Notice received with Ref No xxx dated xxx, I am the registered keeper and I deny all liability to your company.

For your information I was surprised and upset to receive this invoice and feel that the amount demanded is punitive and unfair in law. There was no loss suffered by Tesco at all, and certainly none suffered by Highview, and neither did the driver enter into any contract agreeing to pay you any amount.

I do hope you will cancel this ‘Charge Notice’ under the circumstances, without too much protracted correspondence. Also this sudden demand from you has made my family and friends reconsider ever shopping there again.

In addition, relying upon camera recordings of a car being driven in and out does not take account of the time spent at first, with the driver having to wait to find a space in this busy car park, then at the end, loading shopping and returning the trolley before joining the queue to leave. You have no evidence of parking time at all.

For my own peace of mind I have been to check the signs in that car park, having receiving this unsolicited demand, and checked the wording on all the signs, posters and the shopping centre website and from what I saw your signage/posters is in breach of the British Parking Association Code of Practice. Both the poster and webpage clearly refer to wording that is in breach of the BPA Code of Practice.

You’re Notice to Keeper wording is also not compliant, which calls into question the basis of this invoice and the basis upon which you obtained my data from the DVLA under the guise of ‘reasonable cause’ which is only allowed for fully-compliant AOS members. A non-compliant Notice to Keeper fails at the first hurdle, to satisfy the requirements for 'registered keeper liability' as defined in Schedule 4 of the Protection of Freedoms Act 2012.

Do you realise that in this Tesco car park there's a poster admitting that your charges are 'fines' and this is also borne out by the xxx Shopping Centre website for that store? Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so please either cancel this fake PCN or send me my POPLA code.

If you reject this challenge from myself as the registered keeper, I require within 35 days a POPLA verification code in order to appeal independently, in accordance with the BPA Code of Practice.

The challenge will be deemed accepted if there is no POPLA code provided in any letter that you send within the timeframe stipulated above. I sincerely hope a POPLA appeal is not going to be necessary to get this cancelled. I will complain to Tesco for your unwarranted harassment if you pursue the matter".

Paddy

How many times did you kiss the Blarney Stone, Paddy? :rotfl:

Can you not condense the paragraphs in red above as they all make the same point. Keep it sharp and don't waste your point with unnecessary padding.

Also, advise them that you intend to report their signage to the BPA.

The bit in blue has been changed slightly in the latest BPA COP to give them more time for "exceptional" circumstances. You may want to reword this saying not the BPA requirements but POIPLA's requirements, as they haven't diluted the 35 day requirement on their web site - yet.

Paddyathome

Guys_Dad wrote: »

How many times did you kiss the Blarney Stone, Paddy? :rotfl:

Can you not condense the paragraphs in red above as they all make the same point. Keep it sharp and don't waste your point with unnecessary padding.

Also, advise them that you intend to report their signage to the BPA.

The bit in blue has been changed slightly in the latest BPA COP to give them more time for "exceptional" circumstances. You may want to reword this saying not the BPA requirements but POIPLA's requirements, as they haven't diluted the 35 day requirement on their web site - yet.

Ha HA Ha;) Never kissed it I'm not Irish.

Sorry but not that skilled at writing complaints etc, should have paid more attention at school all them years ago.

What about this:-

Dear Highview,
In regards to the Charge Notice received with Ref No xxx dated xxx, I am the registered keeper and I deny all liability to your company.

For your information I was surprised and upset to receive this invoice and feel that the amount demanded is punitive and unfair in law. There was no loss suffered by Tesco at all, and certainly none suffered by Highview, and neither did the driver enter into any contract agreeing to pay you any amount.

I do hope you will cancel this ‘Charge Notice’ under the circumstances, without too much protracted correspondence. Also this sudden demand from you has made my family and friends reconsider ever shopping there again.

In addition, relying upon camera recordings of a car being driven in and out does not take account of the time spent at first, with the driver having to wait to find a space in this busy car park, then at the end, loading shopping and returning the trolley before joining the queue to leave. You have no evidence of parking time at all.

You’re Notice to Keeper wording is also not compliant, which calls into question the basis of this invoice and the basis upon which you obtained my data from the DVLA under the guise of ‘reasonable cause’ which is only allowed for fully-compliant AOS members. A non-compliant Notice to Keeper fails at the first hurdle, to satisfy the requirements for 'registered keeper liability' as defined in Schedule 4 of the Protection of Freedoms Act 2012.

If you reject this challenge from myself as the registered keeper, I require within 35 days a POPLA verification code in order to appeal independently, in accordance with POPLA’s requirements.

The challenge will be deemed accepted if there is no POPLA code provided in any letter that you send within the timeframe stipulated above. I sincerely hope a POPLA appeal is not going to be necessary to get this cancelled. I will complain to Tesco for your unwarranted harassment if you pursue the matter.

For my own peace of mind I have been to check the signs in that car park and do you realise that in this Tesco car park there's a poster admitting that your charges are 'fines' and this is also borne out by the xxx Shopping Centre website for that store? This is clearly in breach of the British Parking Association Code of Practice and I intend to report it to the BPA.

Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so please either cancel this fake PCN or send me my POPLA code.


Yours Faithfully

Paddy

Guys_Dad

Paddyathome wrote: »

Ha HA Ha;) Never kissed it I'm not Irish.

Sorry but not that skilled at writing complaints etc, should have paid more attention at school all them years ago.

What about this:-

Dear Highview,
In regards to the Charge Notice received with Ref No xxx dated xxx, I am the registered keeper and I deny all liability to your company.

For your information I was surprised and upset to receive this invoice and feel that the amount demanded is punitive and unfair in law. There was no loss suffered by Tesco at all, and certainly none suffered by Highview, and neither did the driver enter into any contract agreeing to pay you any amount.

I do hope you will I require you to cancel this ‘Charge Notice’ under the circumstances, without too much no protracted correspondence. Also this sudden demand from you has made my family and friends reconsider ever shopping there again. (They don't care!)

In addition, relying upon camera recordings of a car being driven in and out does not take account of the time spent at first, with the driver having to wait to find a space in this busy car park, then at the end, loading shopping and returning the trolley before joining the queue to leave. The BPA and POPLA guidelines have specific guidance on this, as I am well aware. You have no evidence of parking time at all.

You’re Notice to Keeper wording is also not BPA compliant, which calls into question invalidates the basis of this invoice and the basis upon which you obtained my data from the DVLA under the guise of ‘reasonable cause’ which is only allowed for fully-compliant AOS members. A non-compliant Notice to Keeper fails at the first hurdle, to satisfy the requirements for 'registered keeper liability' as defined in Schedule 4 of the Protection of Freedoms Act 2012.

If you reject this challenge from myself as the registered keeper, I require within 35 days a POPLA verification code in order to appeal independently, in accordance with POPLA’s requirements. I require no further correspondence from you either an acceptance of my appeal of a POPLA code.

The challenge will be deemed accepted if there is no POPLA code provided in any letter that you send within the timeframe stipulated above. I sincerely hope a POPLA appeal is not going to be necessary to get this cancelled. I will complain to Tesco for your unwarranted harassment if you pursue the matter. Either do it now or forget this point

For my own peace of mind I have been to check The signs in that car park state that your charges are 'fines' and this is also borne out by the xxx Shopping Centre website for that store. This is clearly in breach of the British Parking Association Code of Practice. POPLA's own web site and I intend to report it to the BPA and also in any POPLA appeal.

Nice of them to help my POPLA appeal as regards your charge being an unenforceable penalty. POPLA will take a low view of Highview methinks so either cancel this fake PCN or send me my POPLA code.

I look forward to your reply within the timescales laid down by POPLA.

Yours faithfully

Paddy

I suggest you remove the bits in blue and add the bits in bold, but remove the bold in final copy.

Paddyathome

All FYI Appeal sent to Highview today at 12.45pm I now await their response.

Paddyathome

Gutted have written my POLPA appeal and wanted to take Highview to task over the signage in this car park but received a letter today (See Below).

Just for everyone's interest I have also uploaded my DRAFT POPLA Appeal on the pepipoo website which I was going to ask the guru's to review.

Thanks to all for your inputs and suggestions and I won't hesitate in suggesting this site to any of my friends should they be unfortunate enough to fall foul of these scammers.

Kindest Regards

Paddy

Guys_Dad

Nice one.

One for the toothless idiots, coles112233 if you are reading. :beer: