We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Amazon - just wondered...........

Options
melbury
melbury Posts: 13,251 Forumite
Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
When Amazon agree to replace a broken electrical item that is past the 12 month warranty period, why do they want the old one returned to them?

I just wondered what they do with it - can they get any recompense from the manufacturer, or do they just dispose of it?

Or is it to prove that the item is indeed broken and you are not trying to pull a fast one?
Stopped smoking 27/12/2007, but could start again at any time :eek:

Comments

  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    Because you paid for one item, you shouldn't get to have two?

    They could repair and sell as recon, or as you say likely send back to manufacturer for some recompense.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.