PPI on Car Finance - Help & Advice needed (Please)

Bure10

Hi,
I've finally convinced myself to try and reclaim PPI, I've filled out the online questionnaire for Barclays (fairly straightforward).

The advice I need relates to PPI that was part of the finance I received when I purchased a new car back in 2006. The finance was thru GMAC (that I am certain of), the car was purchased through a Hartwell dealership in Norwich (again, I'm certain of that).
Here's where I'm confused as to what to do next, I know I was sold PPI (I feel unfairly), the Hartwell website no longer lists a dealership in Norwich. Does this mean that I'm unable to claim?

Any advice on what I should do would be very much appreciated.

dunstonh

the Hartwell website no longer lists a dealership in Norwich. Does this mean that I'm unable to claim?

No. If the company still exists, albeit at a different location, then you complain to that address.

Bure10

Thank you for the fast reply, I have emailed Hartwell via their main website.
So I'll wait to hear back from them.

Bure10

I've received an email back this evening from Hartwell:

They say that finance wasn't provided by GMAC, am I able to get a copy of my financial agreement from Hartwell?

This is the response:

[FONT=&quot]"Hartwell Finance provided all of the PPI from 2005 for the Hartwell group and we have no record of supplying you with this.[/FONT]

[FONT=&quot]We have checked the registration number and your name against our records.[/FONT]

[FONT=&quot]I am sorry we cannot help you here."[/FONT]


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[Deleted User]

Bure10 wrote: »

am I able to get a copy of my financial agreement from Hartwell?

No, the agreement is not available on closed accounts. The agreement would not prove you had PPI regardless. You can send a SAR letter to see what they do have on file for you, but this seems to me to be a waste of time and money (it costs £10) seeing as they've said they have no record of you. Your choice.