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Equifax email address?

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Hi there, could anyone help me with an email address for Equifax please?
I cancelled my free trial but was still charged for the following month. I checked the Ts&Cs and I did cancel over 24h before it was due for renewal.

I want to contact them about it but you have to sign up for My Questions. I did this, but my browsers won't let me select a category, which is needed to submit a question.

I'd rather just email them!
Thanks,
Rosie

Comments

  • Maestro.
    Maestro. Posts: 1,518 Forumite
    Ring them tomorrow before 8pm: 0844 335 0550

    It's far less hassle to do that than to bother emailing. They aren't too pushy so you should have it sorted in a few minutes... and possibly some cash refunded as well.
    Oh, you wee bazza!
  • RosiPossum
    RosiPossum Posts: 519 Forumite
    Thanks, I'm loathe to call 0844 though and all of the ones I tried from Say No To 0870 didn't exist. Any updated ones?
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    RosiPossum wrote: »
    Thanks, I'm loathe to call 0844 though and all of the ones I tried from Say No To 0870 didn't exist. Any updated ones?

    In your case I would have thought you would have made an exception and phoned the number given!
  • RosiPossum
    RosiPossum Posts: 519 Forumite
    I will do if there isn't a free way to contact them :) I had to call the 0844 to cancel. It's not expensive (was 75p) but still would rather not have to spend money to fix it.
    Thanks :)
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