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recurring payments
vickivc_2
Posts: 6 Forumite
Can anyone tell me is this correct:
My ex set up an experia account for me but will not tell me the password to cancel the payment. Santander have told me either I have to contact experia or cancel my debit card before it can stop the payment coming out. I would be completely lost for 7 days without my card, can they really not block it?
My ex set up an experia account for me but will not tell me the password to cancel the payment. Santander have told me either I have to contact experia or cancel my debit card before it can stop the payment coming out. I would be completely lost for 7 days without my card, can they really not block it?
0
Comments
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No - cancelling the card will not stop the payment.
Santander should be able to cancel a recurring payment - try again and speak to a manager if necessary.
Or phone up Experian and let them know you have forgotten the password (and no longer have access to the registered email address).0 -
No - cancelling the card will not stop the payment.
Santander should be able to cancel a recurring payment - try again and speak to a manager if necessary.
Or phone up Experian and let them know you have forgotten the password (and no longer have access to the registered email address).0
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