Please look at DDS log - thanks

fortyplus

I have a user who is new to the world of home computers and has been given a laptop which looks like it has been partially freshly installed before handing over, but I would appreciate if someone could glance at it and comment in these catagories. My thoughts in green

1) what else needs to be installed

open office

2) What needs updating

IE ?, Firefox( although prob won't be used) , adobe reader

3) what needs deleting

Epson stylus ( have just installed Epson xp202)

Google Drive ( installed by accident ) when updating Avast

4) anything to disable

disable windows defender

I also guess it would be a good idea to make a recovery disk.

Thanks

DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume2
Install Date: 26/04/2012 19:12:16
System Uptime: 18/06/2013 13:09:00 (0 hours ago)
.
Motherboard: Acer | | Columbia
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz | U2E1 | 1862/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 32 GiB total, 7.529 GiB free.
is FIXED (NTFS) - 32 GiB total, 31.854 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP89: 30/05/2013 15:21:36 - Windows Update
RP90: 13/06/2013 09:42:52 - Windows Update
RP91: 13/06/2013 10:00:07 - Device Driver Package Install: EPSON Imaging devices
RP92: 13/06/2013 10:05:29 - Device Driver Package Install: EPSON Printers
RP93: 13/06/2013 10:07:13 - Installed EpsonNet Print
RP94: 13/06/2013 10:07:45 - Installed Epson Event Manager
RP95: 13/06/2013 10:09:47 - Installed Microsoft Visual C++ 2005 Redistributable
RP96: 13/06/2013 10:11:01 - Installed Easy Photo Print Plug-in for PMB(Picture Motion Browsed‰!
RP97: 13/06/2013 10:13:01 - Installed ABBYY FineReader 9.0 Sprint
RP98: 17/06/2013 11:28:44 - Windows Update
.
==== Installed Programs ======================
.
ABBYY FineReader 9.0 Sprint
Acer eDataSecurity Management
Acer eLock Management
Acer Empowering Technology
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Mobility Center Plug-In
Acer ScreenSaver
Acer Tour
Adobe Flash Player 11 ActiveX
Adobe Reader 8.1.0
avast! Free Antivirus
Broadcom Driver v4.170.25.19_Foxconn Installation Program
Broadcom Gigabit Integrated Controller
Download Navigator
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson Event Manager
EPSON Scan
EPSON Stylus SX200 Series Printer Uninstall
EPSON XP-202 203 206 Series Printer Uninstall
EpsonNet Print
Google Chrome
Google Drive
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Launch Manager
LightScribe 1.4.142.1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 12.0 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 12.0 (x86 en-GB)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network Guide EPSON XP-202 203 206 Series
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
NTI Shadow
PowerDVD
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
User's Guide EPSON XP-202 203 206 Series
.
==== End Of File ===========================

fortyplus

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16490
Run by Owner at 13:49:47 on 2013-06-18
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.44.1033.18.1014.161 [GMT 1:00]
.
AV: avast! Internet Security *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Internet Security *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: avast! Internet Security *Disabled* {131692B0-0864-D491-4E21-3A3A1D8BBB47}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Windows\system32\EscSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIEFE.EXE
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIIME.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Users\Owner\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://en.uk.acer.yahoo.com
uSearch Page = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.uk.acer.yahoo.com
mDefault_Page_URL = hxxp://en.uk.acer.yahoo.com
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
uURLSearchHooks: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - <orphaned>
BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\windows\system32\ActiveToolBand.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\windows\system32\eDStoolbar.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
uRun: [EPSON Stylus SX200 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiefe.exe /fu "c:\users\owner\appdata\local\temp\E_SB282.tmp" /EF "HKCU"
uRun: [EPLTarget\P0000000000000001] c:\windows\system32\spool\drivers\w32x86\3\e_fatiime.exe /ept "epltarget\P0000000000000001" /M "XP-202 203 206 Series"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Acer Tour] <no file>
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{5CC00B90-C6F0-47E8-AA76-8517B41B4D72} : DHCPNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{B694CB92-9110-4E8F-BFCC-AD1B2976CEB7} : DHCPNameServer = 194.168.4.100 194.168.8.100
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.110\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\7apnbi93.default\
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-11 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-11 174664]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2013-3-11 21576]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-4-26 765736]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-4-26 368944]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-4-26 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-4-26 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-4-26 46808]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\escsvc.exe [2013-6-13 122000]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2012-4-27 21504]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-2-8 179712]
.
=============== Created Last 30 ================
.
2013-06-18 12:44:13 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-18 12:44:13 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-18 12:38:07 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{50ca7092-2a3f-4a06-ab60-130994ad7397}\offreg.dll
2013-06-18 12:04:54 7068072 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{50ca7092-2a3f-4a06-ab60-130994ad7397}\mpengine.dll
2013-06-13 09:22:22 65536 ----a-w- c:\windows\system32\EEBUtil.dll
2013-06-13 09:22:22 55808 ----a-w- c:\windows\system32\EEBSDKIF.dll
2013-06-13 09:22:22 135168 ----a-w- c:\windows\system32\EEBAPI.dll
2013-06-13 09:22:22 110592 ----a-w- c:\windows\system32\EEBDSCVR.dll
2013-06-13 09:22:21 77824 ----a-w- c:\windows\system32\EBAPI.dll
2013-06-13 09:15:44

---

d

---

w- c:\users\owner\appdata\local\ABBYY
2013-06-13 09:14:02

---

d

---

w- c:\programdata\ABBYY
2013-06-13 09:14:02

---

d

---

w- c:\program files\common files\ABBYY
2013-06-13 09:14:02

---

d

---

w- c:\program files\ABBYY FineReader 9.0 Sprint
2013-06-13 09:12:14

---

d

---

w- c:\programdata\UDL
2013-06-13 09:07:33 476027 ----a-w- c:\windows\system32\ensppmon.dll
2013-06-13 09:07:33 458310 ----a-w- c:\windows\system32\ensppui.dll
2013-06-13 09:07:33 218112 ----a-w- c:\windows\system32\enspres.dll
2013-06-13 09:07:32 476027 ----a-w- c:\windows\system32\enppmon.dll
2013-06-13 09:07:32 458310 ----a-w- c:\windows\system32\enppui.dll
2013-06-13 09:07:32 218112 ----a-w- c:\windows\system32\enpres.dll
2013-06-13 09:07:30

---

d

---

w- c:\program files\EpsonNet
2013-06-13 09:06:57

---

d

---

w- c:\program files\common files\EPSON
2013-06-13 09:06:52

---

d

---

w- c:\program files\EPSON Software
2013-06-13 09:04:43 8192 ----a-w- c:\windows\system32\E_DCINST.DLL
2013-06-13 09:04:29 95232 ----a-w- c:\windows\system32\E_FLBIME.DLL
2013-06-13 09:04:26 81408 ----a-w- c:\windows\system32\E_FD4BIME.DLL
2013-06-13 08:58:26 122000 ----a-w- c:\windows\system32\escsvc.exe
2013-06-13 08:58:24 342016 ----a-w- c:\windows\system32\esw2ud.dll
2013-06-13 08:57:34

---

d

---

w- c:\program files\epson
2013-06-13 08:52:28 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-13 08:51:01 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-06-13 08:50:59 37376 ----a-w- c:\windows\system32\printcom.dll
2013-06-13 08:49:24 812544 ----a-w- c:\windows\system32\certutil.exe
2013-06-13 08:49:22 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-06-13 08:49:19 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-13 08:49:16 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-13 08:49:12 41984 ----a-w- c:\windows\system32\certenc.dll
2013-06-13 08:46:15 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-13 08:46:12 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-13 08:45:46 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-30 14:22:01 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-30 14:22:00 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-30 14:21:40 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-05-30 14:21:36 2049024 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2013-05-16 22:39:39 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-16 22:28:26 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-16 22:27:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-16 22:21:37 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-16 22:20:30 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-16 22:16:57 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-09 08:59:10 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-05-09 08:59:10 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-05-09 08:59:10 174664 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-05-09 08:59:09 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-05-09 08:58:37 41664 ----a-w- c:\windows\avastSS.scr
2013-05-02 01:06:08 238872

---

w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 13:51:46.70 ===============

waddler_8

It would benefit from a RAM upgrade.

fortyplus

waddler_8 wrote: »

It would benefit from a RAM upgrade.

Yes , I thought that may be so. I run XP on 1GB happily but Vista could do with more ?

waddler_8

Yes. Most recommendations are at least 2GB

fortyplus

More help please.......on startup and disk space (apologies for long post)

Startup
I know more RAM will be a big part of answer and that will be ordered , however I've been trying to trim down the startup anyway and disabled quite a few bits(using Closed's speedup thread) and have succeeded in increasing the boot time from 06:27:33 to 08:39 :eek:! (according SIW software) with the last 3 things I disabled
( PowerDVD, Adobe reader speed launcher and Windows Defender (although already prevously disabled using instructions from speed thread).
how can that be ?

I'm supposed to be improving things not making them worse
EDIT: boot time now showing 12 mins - maybe not to be believed then ?

2 heavy processes running just after startup are e_fatiime and e_farnime.exe which cause CPUto be at 100%.
I know these are to do with new Epson Printer/scanner but given the amount of time they will use it , it seems a big pay off to have this starting/runnng all the time. I can't see a way to disable though without putting future op of printer/scanner at risk.

Anything else I can disable ?

I've noticed a process running called Lightscribe, and from googling I find it is a disc labeller which the now owner of laptop is unlikely to use. However even though it appears on DDS log it does not appear in list of installed programs(control panel or ccleaner) or startup, so I don't know how I would get rid of/disable it.



==============================

Disk space

Disk C:ACER , 32.3 GB Total, 7.31 GB Free
Disk DATA , 32 GB Total, 31 GB Free:

I've run Windirstat and 73% (17.5 GB) of space used in in Windows Folder.

From a quick look round I can't find any user data - eg docs, music, photos

I've run Ccleaner but have stopped shy of running disk clean up old restore points/backup copies/shadow copies, as I don't have the means to make full back up of pc first. EDIT : it is now only showing 3 restore points anyway (not sure why?)


I've read 'bog-standard up-to-date install of vista H/P and a few installed programs will easily use in the region of 20 or so Gigs of hdd space' - how much space should I be looking to advise to keep free on C: ?

Thanks

waddler_8

LightScribe is/was listed in the programs list.

LightScribe 1.4.142.1

That LightScribe process (LSSrvc.exe) loads as a service, so run services.msc from a run command and disable it from there.

Then delete this folder:

C:\Program Files\Common Files\LightScribe

Also do a search for any other LightScribe folders too (%programfiles% & %appdata%)