Windows warranty

GiftDeed

Hi,

I finally sold my house (offer accepted) and now gathering all the documents for the buyer. One of the requirement is to provide all documentation about the warranties of windows. I called SafeStyle who installed my windows in 2010 and they said they charge £72 to transfer the warranty to the new owner. Is this normal? How come the warranty is only on my name? If this is the case, who pays for this fee?


Thanks

mrsmchapman

I would forward to information to your solicitor and ask if the buyers would like to purchase the warranties at the price stated from the window company.

WellKnownSid

GiftDeed wrote: »

One of the requirement is to provide all documentation about the warranties of windows.

You just need to do as instructed... provide the documentation about the warranties. If the buyers want to transfer the warranty they can then do so.

Vomityspice

I thought SafeStyle were GGF??

Have a look at this:

http://www.ggf.org.uk/news/ggf_helps_bbc_resolve_warranties_issue

Perhaps they have got a bit confused (especially when it finacially benefits them??)

GiftDeed

SafeStyle is not saying they can't transfer the warranty, they are saying there is £72 administration fee to transfer

GiftDeed

I just talked to SafeStyle about the warranty documents and they said FENSA certificate is enough to transfer the warranty. So I guess it's up to the buyer to sort this out.

Thanks for all your replies.