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Egg final response no purchase?
Comments
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It has their reference which starts EGG and then it has RE:Your Account written with numbers which don't bear any resemblance to the ones I put on the claim form.0
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sounds like mr gasman is right. Definitely write back and ask them to invesitgate properly then
Non me fac calcitrare tuum culi0 -
Okay will do.
Thanks for all your help guys0 -
Just an update on whats happened.
I wrote CSO a letter and added two new claim forms with updated details.
The same day I sent them a letter dropped through the door from Barclaycard saying CSO had forwarded claims to them for CRP(good of them)
A few days later I received another letter from CSO with an earlier CC number they are looking into.
Today I received redress letter for the two loans.
Was pretty quick and painless and didn't even receive a phone call during investigation.
Thanks for the advice :T0
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