Sony Bravia tv - all BBC channels showing as no service stored

katies_mum

Wondering if anyone has had this problem?

The Soney bravia tv is my daughers, last week she switched it on and all the BBC channels had disappeared, saying no service stored. The first channel showing is ITV ch 3. (the freeview is butilt into the tv). We have unplugged it, retuned or whatever its called (its automatic retune when you click onto the screen). Not sure what else to try, please does anyone have any ideas. The TV is about 4 years old and we have never had any problems before

Thanks

molerat

Unplug the aerial and retune, it will then clear everything and of course will not be able to pick up anything. Plug aerial back in and do a full retune. This is the usual method of sorting these glitches. The other alternative is to do a manual tune where you tell the tv which channels to tune into, the ones you need can be found here http://www.ukfree.tv/transmitters.php

katies_mum

Thank you, will go and try that now. Will let you know how it goes.

katies_mum

molerat, it seems to have worked. Thank you so much. BBC1 and 2 are there! not sure what other channels she was missing but am sure they must now be there.