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Monthly account info - can it be changed?
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Santander are usually incompetent or liars, or both. Keep on to them, as they lied to you about their ability to correct the info, so are likely to try it on again.Still rolling rolling rolling......
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SIGNATURE - Not part of post0 -
Hear hear!Fritterati Challenge for 2013:
£2202/£3000 saved (73%) :j
Take lunch to work and stop frittering!0 -
So, in the latest development to this ridiculous saga...
The FOS called me today to tell me that the information had been changed on my Experian report, and that I should check it to make sure.
Upon checking it, not only has it not been changed, but another monthly status marker was put on there yesterday with an 8.
I sent a screenshot immediately to the FOS guy who's been dealing with the complaint.
He did say something rather alarming though 'Well, you can see it's not having that much of an effect on your file - your score is 999, which is excellent!'. REALLY?! REALLY?!
I had to to explain to him that lenders didn't see that score, and wondered out loud why I can't get mainstream credit (or couldn't until May, when they finally marked the account as settled).Fritterati Challenge for 2013:
£2202/£3000 saved (73%) :j
Take lunch to work and stop frittering!0 -
nicp60 - if you'd like to [EMAIL="customerrelations@uk.experian.com"]send us your details[/EMAIL] we'll take a look to see if we can help you remove the status codes that post-date the satisfaction.
Thanks
James“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
I'll do it now, thanks James.Fritterati Challenge for 2013:
£2202/£3000 saved (73%) :j
Take lunch to work and stop frittering!0
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