Building society gives ex husband account balances

Doubletrouble

My ex husband deposits irregularly a small sum of money in 2 building society accounts I have for my kids. My name is on the accounts and so are the kids names, I keep the pass book. He lives abroad to avoid having to make regular payments for the kids. Last week he went into building society and deposited money and asked for the balance on the accounts and th teller told him. This is obviously a breach of data protection, this is the second time this has happened albeit a number of years ago. The manager has apologized and wants me to tell her what I want her to do! And maybe I want compensation. Not sure what yo do next? I am furious as this probably means that I will receive nothing for at least a year from my ex as I have a small amount of savings! Any advice appreciated!

Valli

Close those accounts.

Open new ones.

Don't tell your ex the new account numbers.

vuvuzela

Valli wrote: »

Close those accounts.

Open new ones.

Don't tell your ex the new account numbers.

How will that help the OP get money from the ex ?

arcon5

Open a new, basic account. Have him pay the money in to it, then transfer it out!

Report the bank the the information commissioner also

Valli

vuvuzela wrote: »

How will that help the OP get money from the ex ?

He could send a cheque -

other option then would be to take the money out of those accounts and put it into new accounts leaving a nominal balance in the old accounts.

re the data protection OP could formally complain, in writing, then escalate to the Financial Services Ombudsman if her claim isn't appropriately dealt with/dealt with to her satisfaction.

Mojisola

Valli wrote: »

other option then would be to take the money out of those accounts and put it into new accounts leaving a nominal balance in the old accounts.

This is what I would do.

mattyprice4004

He moved country just to avoid paying money for the children? Seems a bit extreme!

Maybe you want compensation? What a surprise, hello compensation culture! We're becoming more and more like America each day.

iclayt

Lives abroad but went into branch?

Agree with others, open another account and just transfer the money he deposits over to it.

Ectophile

Compensation for what? You can only claim for something you have actually lost through their negligence.

ValHaller

Ectophile wrote: »

Compensation for what? You can only claim for something you have actually lost through their negligence.

That is the problem. OP says that now the ex knows the balance he is unlikely to deposit more. I think we can all see that it is highly likely she will have lost out - but not with any claim which would stand in court.

I suggest OP makes a complaint to the Head Office and asks for compo. And takes the savings business elsewhere but leaves the account in question open with a minimal balance.