Abbey National Mortgage PPI

Caravander_Queen

Hi Everyone, Need help, I had a mortgage with the Abbey National, which we got through a mortgage broker, I can clearly remember the conversation we had with him, where he told us that we would not get the mortgage unless we took out the payment protection, as you do you take is as gospel what they say, so we signed our lives away. We are now in a fortunate postition where we now do not have the mortgage it was paid off approx 5 years ago, however can we still make a claim, as they are now Santander ?? Any help would be greatly appreciated.

[Deleted User]

I'm afraid the mortgage broker will not have been regulated prior to 2005 and won't have to consider any complaint you might make.

dunstonh

however can we still make a claim, as they are now Santander ?

No you cant. Santander have no liability for the actions of an unrelated third party (the broker). Mortgage brokers only became regulated in January 2005 for insurance. So, unless it was post Jan 2005 the you cannot complain. The fact you use "abbey national" indicates that it was before 2005.

It is also quite possible that it was a requirement. A very common mortgage broker model is that they will give free mortgage advice if you buy the insurance products via them. That is allowed as long as it is positioned that you must buy the insurance products before you start. Many will offer an alternative fee option if you dont want that but that is a more modern thing and not something that was common years ago.

sava05

Go to the FSCS to seek advice they can help you further. Advice is free and most helpful.

dunstonh

sava05 wrote: »

Go to the FSCS to seek advice they can help you further. Advice is free and most helpful.

See, this is your problem. You post about us being negative and not helping people but then you post incorrect information that helps no-one.

The OP will not have access to the FSCS because they only cover insurance bought after January 2005 via a broker.

sava05

Nah wrong again, I went to the FSCS to help with a PPI complaint on my mortgage against Loan ETC that was brought after January 2005 ( the broker for GE MONEY ) as the FOS could not help because Loans ETC went into administration and it was in the hands of FSCS area for complaints and not the FOS.

-taff

sava05 wrote: »

Nah wrong again, I went to the FSCS to help with a PPI complaint on my mortgage against Loan ETC that was brought after January 2005 ( the broker for GE MONEY ) as the FOS could not help because Loans ETC went into administration and it was in the hands of FSCS area for complaints and not the FOS.

Exactly.
You bought it AFTER January 2005.
The OP bought it BEFORE January 2005.

You have given them incorrect advice.

sava05

Taff, I got this advice from the FSCS not you. Besides I was mis-sold PPI BEFORE January 2005 with other financial institutions only because they are still operating and in force, i.e Halifax, Yorkshire Bank for example to name a few. Loan Etc and other brokers don't exist now, that's the only reason FOS could not help. Please tell people the full facts from the horses month not yours.

-taff

oh dear......

dunstonh

sava you are completely wrong.

I went to the FSCS to help with a PPI complaint on my mortgage against Loan ETC that was brought after January 2005

Correct. Bought AFTER january 2005.

Besides I was mis-sold PPI BEFORE January 2005 with other financial institutions only because they are still operating and in force, i.e Halifax, Yorkshire Bank for example to name a few.

FSCS doesnt deal with firms still trading.

Please tell people the full facts from the horses month not yours.

It would be good if you could give correct facts and not complete BS. You are becoming a forum joke and you only signed up today.

sava05

Sarcasm again, that's all people read on here from you three. That's the joke.