Highview Parking, Tesco

Kaz2904

Hi there, I wonder if any of you could help me?
I have received a charge notice from Highview for being 40 minutes over the time limit in a tesco car park. Hands up, I was there from 10.21 until 13.02- had worked a night shift, went early to go into tesco before popping to cinema for kids film.
Having had a quick skim, I understand that I need to appeal?
The date of the parking was 29/05 and the date of notice is 07/06. There is a photo of my car entering and exiting the car park with a clear view of my number plate.
Is there any way to appeal this? Would it be helpful if I uploaded a scan of the letter and if so, what's the best way (photobucket?).

Thanks in advance for your help .

Kaz2904

Having read and re-read further than I had when I posted this thread, I have decided to appeal. I think I will appeal using the template letter on the parking cowboys site.
I have just read with interest that the charge notice should state whether a notice was given to the driver or placed on the vehicle. This is not mentioned in the letter I have received.
The letter is supposed to state which car (yes), what land (yes), the period the car was parked (yes), when and how the parking rules were broken (no. It states the recorded duration of stay being 02:40 and the vehicle was in violation of the terms and conditions displayed on the signage.
I also note that the charge is payable to Highview themselves and not Tesco but the charge should be payed to the person legally entitled to the money.

Another interesting point. I have looked at the photo of my car leaving the car park. There are two exits which lead to one main exit. The picture is taken from one exit which doesn't involve going through the back way by the petrol station. I will check tomorrow if there is another camera covering the other exit.

Should I put all of the initial points in my challenge to Highview or should I save them for the popla appeal?
Thanks in anticipation .

Coupon-mad

Why not read Parking Prankster's blog as linked on the top thread on here 'POPLA decisions'? He has successfully appealed two Highview fake PCNs to POPLA and you really MUST read on that thread the way that he worded the first two appeals to Highview!



Personally I would NOT copy the parking appeal template verbatim, good though the version on the parking cowboys site is, the PPCs have seen it and will know it's a template and that you've copied it. Certainly write a challenge in the third person though (radioactive spiders and zombies mentioned if you wish!) See Parking Prankster's posts on the top thread first!!

Kaz2904

I read parking pranksters blog, very funny! I'm not sure if I have got the bottle for squirrels dismantling my car though!
I will have a look further today. Annoyingly, I have lost a good few days as the letter is dated 7th June and it arrived yesterday on the 11th June.

Coupon-mad

Kaz2904 wrote: »

I read parking pranksters blog, very funny! I'm not sure if I have got the bottle for squirrels dismantling my car though!
I will have a look further today. Annoyingly, I have lost a good few days as the letter is dated 7th June and it arrived yesterday on the 11th June.

Don't worry, you have time! As it was a postal fake PCN you should challenge it now (if it's a fake PCN on the windscreen we always say WAIT for the first postal notice to keeper).

This thread explains what to do and has a different short challenge example, also this thread is about Highview so more relevant to you:

http://forums.moneysavingexpert.com/...a#post61647745

Do not say who was driving, write the first challenge as shown, either a short or a longer one, not talking about 'what happened' either.

At POPLA stage you'll need a different stronger appeal so read other threads & learn from them in readiness but do ask for help before POPLA stage.

Kaz2904

Thank you, I had read this thread. It was your information and links (thank you) which got me to the letter and the squirrels!
Before I found that thread, I was getting really bogged down in pepipoo and reading their ignore/challenge debates. Hence scuttling back here to ask . I will draft the letter tomorrow and stick it up on here once it's done. Obviously, I will then be after more advice when I get to popla stage.

Kaz2904

Ok then. Here is my letter (well, I shall send an email so I don't have to buy a stamp!).
Dear Sir/Madam,
I have received an invoice in respect of charge notice (blah blah) for vehicle (blah blah).
I deny any debt or liability to your company as the charge you seek is a punitive penalty and in no way represents the actual losses incurred by the landowner.
I require you to either cancel this charge forthwith or provide me with a POPLA code so that I may refer the matter to POPLA.
Yours faithfully (blah blah).

Umkomaas

Kaz2904 wrote: »

Ok then. Here is my letter (well, I shall send an email so I don't have to buy a stamp!).
Dear Sir/Madam,
[STRIKE]I have received an[/STRIKE]Your invoice in respect of charge notice (blah blah) for vehicle (blah blah) has been received.

[STRIKE]I deny[/STRIKE] Any debt or liability to your company is denied as the charge you seek is a punitive penalty and in no way represents the actual losses incurred by the landowner.

[STRIKE]I require you to[/STRIKE] Either cancel this charge forthwith or provide [STRIKE]me with[/STRIKE] a POPLA code so that I may refer the matter to POPLA.

Yours faithfully (blah blah).

PRINT NAME (no signature)

Soft appeal looks fine, but I'd take out most of the first person stuff from it (as amended above).

HTH

Buzby

Leave it - don't enter into any correspondence with these fools, it will simply prolong the letter chain as you 'think' you can "appeal". You need to have agreed to the terms of parking - if you did not, then no contract was formed.

Just let the begging letters run their course without comment.

Coupon-mad

Buzby wrote: »

Leave it - don't enter into any correspondence with these fools, it will simply prolong the letter chain as you 'think' you can "appeal". You need to have agreed to the terms of parking - if you did not, then no contract was formed.

Just let the begging letters run their course without comment.

I know ignoring is an option but we don't recommend it.

nigelbb

Buzby wrote: »

Leave it - don't enter into any correspondence with these fools, it will simply prolong the letter chain as you 'think' you can "appeal". You need to have agreed to the terms of parking - if you did not, then no contract was formed.

Just let the begging letters run their course without comment.

This is good advice for Scotland where you live. The OP does not live in Scotland. Our advice now for in general is to submit a soft appeal to the PPC & when that is inevitably rejected to submit a hard appeal to POPLA that is all but guaranteed to win.