Sky V's Virgin Media

Nicky321

After being a loyal VM customer, for many years, originally telewest, then Blueyonder and receiving discounts I have seen my bill increase gradually, and from next month will be in the region of £65 for XL TV, XL Telephone and 20MB Broadband.

I had a quote from sky and with the £100 M & S vouchers and £94.50 cashback through topcashback I was in effect getting Entertainment Extra TV, Unlimited Phone and 20MB broadband for roughly £32/month.

I told VM the deal and after many discussions the offer they made me was £34 including downgrading TV to M, XL phone, advance payment of line rental for (£120 instead of paying £14.99 per month saving me £60) and 30Mb broadband. I went ahead and cancelled giving my 30 days notice, and signed up with Sky. Over the last 3 days I have missed 3 phone calls from the same number VM. This morning I was lucky enough to be in when they called from the outbound retentions department to offer me XL TV, XL Phone, 30MB Broadband and a Tivo Box for £48.99/month on a 12 month contract.

Dillema is should I stay with VM or go with Sky?

sniggings

I would ring sky and get a better deal, chances are they will be able to beat both Virgin as Virgin are only a reseller of Sky content so Sky should always be cheaper or offer more content,and also beat also the deal they have offered you now, some on here, and there are a few threads in the last few days, saying they have got a full sky pactage for around what you are paying now, and that's without all the cast back discounts included, sounds like you are sort of kidding yourself Sky have offered you a good deal but it's only a good deal as you have included the cash back etc others are paying the same as you without the cash back offers.

If Sky will not offer you a better deal, I would stick with what you know, also it's one less customer giving money to Murdoch which can only be a good thing.

good_advice

If you have now signed up with Sky, will you still be able to back out?
I think tv M on virgin is the same as free vue. I would consider what you need the xl phone for. The free calls are only for local ones you still pay for any others you make.

Did you not have a loyalty reward for staying a Virgin customer for many years?

Nicky321

rang Sky managed to get entertainment extra, BB unlimited, Talk unlimited and line rental for £40.25/month for 6 months then £53.50/month, also giving me sky movies half price for 6 months (then I can cancel, and also sky sports half price for 6 months (then I can cancel) so looking at £54.75/month then cancel sports and movies, or re-negotiate lol.

Nicky321

sky have
just rang back and cant honour the deal they quoted!

then later in conversation they can combine another deal, so we will get £54.75/month 6 months and then £53.50/month for 6 months.

sniggings

it seems the best deals are had when you cancel and they believe it not when you only ask for a good deal, if I were you I would take the cheapest offer for the shortest signup period as with BT now offering free sports it won't be long before Sky drop their prices. Then you can look again.