Vent: Jean Patrique - in general but specifically ignoring Unsubscribe requests

Hezzawithkids

Having been a complete idiot in the past and actually buying some of this pond-life's utter crap product (and fighting a lengthy battle over returns & refunds) my latest moan is getting myself taken off their email list.

I have used the UNSUBSCRIBE option several times over in the past AND phoned them AND written to them but they keep sending me emails. The latest missive doesn't even have an UNSUBSCRIBE option which I am pretty sure breaks a regulatory requirement somewhere.

Yes I know I can just delete the emails or add them to my Junk senders list all of which I do but it doesn't stop them coming. Besides which I want them to know that I'm not interested in their bilge.

Any ideas?

Valli

given this is an email issue might be worth asking on the techie thread?

Hezzawithkids

I don't have a technical issue with the email, I have a legal issue with the company sending the email.

Valli

Hezzawithkids wrote: »

I don't have a technical issue with the email, I have a legal issue with the company sending the email.

I know that; but thus far they have continued to send email.

Maybe the techies know how to stop spam e mail. If the emails started going back to them undelivered then maybe that will stop the company sending them, hence my suggestion you ask the techies. This part of the forum is for praising and venting - not usually for asking for help IYSWIM.

fluffnutter

I don't think this is a techy query - it's a consumer rights one. OP, report them to the ICO. Tell them you're doing so. Probably won't help much but you never know.

Hezzawithkids

Valli wrote: »

I know that; but thus far they have continued to send email.

Maybe the techies know how to stop spam e mail. If the emails started going back to them undelivered then maybe that will stop the company sending them, hence my suggestion you ask the techies. This part of the forum is for praising and venting - not usually for asking for help IYSWIM.

Thanks for the suggestion. I'm also having a mini vent about their non-compliance with direct marketing regulations. Plus they are a contemptible company to deal with and if I can prevent just one MSE person falling for one of their scams then it will be worth it.

Browntoa

http://www.dailymail.co.uk/news/article-2346248/Man-took-email-spam-pests--won-750-compensation-wasted-time.html

Hezzawithkids

Thanks. I noted that:

"The court found in his favour and ordered Jean Patrique, which never replied to any of the court correspondence or letters from Mr Higgins, to pay £750 in compensation and £60 in court costs."

Wonder if they'll pay up?