I canceled car insurance, they are asking me to pay 20 pounds

JuicyJesus

Quentin wrote: »

The OP did give instructions but they refused to accept his emailed request, which is the point of his thread.

Given he most likely sent this emailed request a) far too late for it to be actioned and b) to an email address nobody reads any of the email sent to, that hardly swings in his favour.

Quentin

JuicyJesus wrote: »

Given he most likely sent this emailed request a) far too late for it to be actioned and b) to an email address nobody reads any of the email sent to, that hardly swings in his favour.

We don't know the answer to your assumptions.

When the OP disputes the charge he will find out why they feel justified in refusing to accept emailed instructions!