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Who do you use for Breakdown cover?

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  • luvchocolate
    luvchocolate Posts: 3,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Autoaid...came to me home start got me going, paid him, sent off claim form cheque within 7 days.....great service
  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I wish they'd send payments electronically rather than as cheques. Having to go to a bank to pay in a cheque costs me time and money for something there is no good reason I should need to do at all!
  • james_joyce
    james_joyce Posts: 293 Forumite
    I did consider NOT renewing with Autoaid this year - over the past 6 years I have paid more in premiums than I've claimed back in breakdown costs, so it would have been cheaper just to have saved up the money and paid the breakdown costs myself. However I did renew, to avoid sod's law happening!
  • Another vote for Autoaid but if you don't want to pay and then claim IC breakdown are excellent (my son and mother use them)
  • Ectophile
    Ectophile Posts: 7,975 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I've used Autonational Rescue for several years. £66 for the first car on the "bells and whistles" package, and £33 for a second car.

    Haven't had any problems with them yet. If you break down, they just call a local breakdown company, who then deal with it.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • avantra
    avantra Posts: 1,331 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 13 June 2013 at 9:23AM
    I am in a position to compare Autoaid and the AA, been with Autoaid 8 years and 3 with the AA.

    The cover is obviously cheaper from Autoaid, my experience using them four times at the period I was with them is a mix bug.

    If you use them for something simple like a puncture, flat battery etc' they will do the job well. For anything more complicated I will stay away.

    The problem is that as you use, which ever garage/indi tow tuck is in the area of the incident (or your own choice of garage) you can get not very consistent service.

    Twice over the years with Autoaid we had a bit more complicated problems with the fueling system of our car and twice the person towing us didn't bother with the diagnostics. I am not blaming them as they are just tow truck drivers, following a garage investigation they found something clogging the inline fuel filter, apparently a simple fix by the side of the road is all that needed. Autoaid pays on time and I personally have no problem with the call out time (2 hours usually in our case).


    With the AA we had a mass air sensor failing on the M5 (the motorway not the German muscle car) and this was diagnosed quickly and replaced at no cost (easy to access on our car).

    So as cars gradually become more complicated I suggest you take a good look at your model and how complicated it is, sometime a trained AA/RAC person can be a lifeline in more complicated cases as well as simple ones. It will obviously cost around 50-70% more over Autoaid but for another £60/year I do not mind.

    Autoaid cover your spouse and provide ongoing travel at the same low flat rate so it is great value for people with reliable dependable cars, if you like me having a French car (Re!!) followed by an English make (RO!!) I would stick to the big boys for another £60.
    Five exclamation marks the sure sign of an insane mind!!!!!

    Terry Pratchett.
  • EdGasket
    EdGasket Posts: 3,503 Forumite
    The service from AA is also a mixed bag. I had a simple ignition module failure on a Honda engine (common problem), AA chap wasn't interested in fixing it; only towing me home. Another time, same problem but with the RAC who replaced the module and I was on my way after paying for the part. Its still luck of the draw who turns up, how knowledgeable they are and whether they have or can get the required part. Now I use AutoAid as its £39 compared to £££'s with AA or RAC for Recovery cover.
  • rev_henry
    rev_henry Posts: 4,965 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Another vote for Autoaid but if you don't want to pay and then claim IC breakdown are excellent (my son and mother use them)
    I was with IC breakdown and had to call them out twice, no complaints.

    Now with startrescue. There's usually a 10-15% discount voucher/topcashback on top of that price floating about. Never had to call them out but I have no complaints. For just over £30 a year you seemingly get everything except EU cover!
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