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incompetence from FOS and Barclays
john3105
Posts: 15 Forumite
1. applied to claim ppil refund of barclays loan in march 2012.
after 8 weeks got replied that your loan ppi was sold correctly.
2. I forwarded refusal letter and loan agreement with fos questionnaire form to FOS.
3. After 8 months got replied from FOS that we upheld your claim and barclays has told us to contact to give you offer.
I waited 8 weeks but did not get any offer from barclays. I then contacted FOS, They checked again and said actually barclays mentioned that you have no ppi on that loan.
I was shocked to hear that, when they have loan agreement and refusal letter from barclays which never written that you have no ppi.
Its completly joke how barclays told lie and FOS incompetency when they see all documents in their system.
When FOS realized that then they said we forward to special team to investigate.
anybody had same problem or what i have to do ?
after 8 weeks got replied that your loan ppi was sold correctly.
2. I forwarded refusal letter and loan agreement with fos questionnaire form to FOS.
3. After 8 months got replied from FOS that we upheld your claim and barclays has told us to contact to give you offer.
I waited 8 weeks but did not get any offer from barclays. I then contacted FOS, They checked again and said actually barclays mentioned that you have no ppi on that loan.
I was shocked to hear that, when they have loan agreement and refusal letter from barclays which never written that you have no ppi.
Its completly joke how barclays told lie and FOS incompetency when they see all documents in their system.
When FOS realized that then they said we forward to special team to investigate.
anybody had same problem or what i have to do ?
0
Comments
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Did you have PPI? Have you got documentary proof that you had and that you paid it?
If you have, forward it to the FOS. If you haven't, your complaint is over notwithstanding their findings.Non me fac calcitrare tuum culi0 -
Yes i have got document proof of loan agreement which shows the premium and also i sent copy of loan agreeement at the starting of my complain.
look like barclays playing delaying tactics with me and with FOS.
and today i got another loan agreement copy of same loan from barclays and it shows same.
loan was taken in 2002 and premium showing nearly 2000 pounds. which was sold to me single premium loan.0 -
The trouble with only having the loan agreement is that if they dispute it, you haven't got proof you paid the premium, because you could have cancelled it. If you have proof you paid it with statements, send them too.Non me fac calcitrare tuum culi0
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