Dwp

galante_inc

Yeh All

Why are these !!!! holes that work for the benefit system so dam rude.. you phone to update family tax credits and ESA yet all you seem to get is attitude thrown in for good measure...

Is this a new tactic of the UK benefit sytem

joyfull

Had 4 calls to dwp recently and have always had polite friendliness from them. I always use their name in the conversation and thank them for their help.

So no, not a new tactic I'd say.

bloolagoon

Respect is rarely one way.

only_mee

Never had a problem, very polite.

chrisbythesea

Maybe it is because of your rudeness and attitude problem.

Troutwrestler

I have found that 90% of the people I have spoken to are helpful and polite. But like the others always the odd rude individual. I find that by being extra nice it just makes them sounds more idiotic

kingfisherblue

I've never had a problem with the manners or attitude of DWP staff. Mind you, I am always polite myself, and you reap what you sow. OP, have you considered that maybe your own attitude leaves a lot to be desired?

kingfisherblue

galante_inc wrote: »

Yeh All

Why are these !!!! holes that work for the benefit system so dam rude.. you phone to update family tax credits and ESA yet all you seem to get is attitude thrown in for good measure...

Is this a new tactic of the UK benefit sytem

Quoted, just in case

rogerblack

I have never had an issue with the attitude of DWP staff.
Their training, and competency, yes.