PC World personal details...Why

shinkyshonky

I went to PC World today and bought

http://forums.moneysavingexpert.com/showthread.html?t=461655&highlight=printer

As I went through the till paying cash , the Lady went through the usual..do I want a 3 year warranty yadayadayada..I replied no did the usual politeness because I know their just foot soldiers...but then she asks for my name and address , I ask why, she replied I cannot sell you it without your name and address, I replied yeah but when I go into a supermarket etc they don`t ask for name and address etc, she said its to do with hardware problems, obviously the cynic in me spotted the junk mail arriving through the door etc but still refused to sell me without name and address ..is this legal refusing to sell if you don`t give name and address ...or are they just Munters...oh by the way spanking printer!

kr15snw

Hmmmm when I used to work at comet we would take customers details if:

* They purchased a warrenty - for obvious reasons
* If the item required a tv lisence to work - The government then runs a check on everyone who has purchased such an item to see if they do actually have a lisence.
* If the item was above £100 - This was to help the customers out. If they lost their receipt then it was an easy way of finding the sale by the customers name. If the customer refused then we would skip through this as it was an advisory thing, but we didnt have to take details on this occasion. Did on the others though.

Ive known of companies taking details of people purchasing special offers so that they have a record, but never heard of them saying they MUST take details.

Personally I think they are talking rubish.

paulinespens

shinkyshonky wrote: »

I went to PC World today and bought

http://forums.moneysavingexpert.com/showthread.html?t=461655&highlight=printer

As I went through the till paying cash , the Lady went through the usual..do I want a 3 year warranty yadayadayada..I replied no did the usual politeness because I know their just foot soldiers...but then she asks for my name and address , I ask why, she replied I cannot sell you it without your name and address, I replied yeah but when I go into a supermarket etc they don`t ask for name and address etc, she said its to do with hardware problems, obviously the cynic in me spotted the junk mail arriving through the door etc but still refused to sell me without name and address ..is this legal refusing to sell if you don`t give name and address ...or are they just Munters...oh by the way spanking printer!

Its so they can write to you again and try and sell you there warranty again.

shinkyshonky

paulinespens wrote: »

Its so they can write to you again and try and sell you there warranty again.

Yeah relentess arn`t they...good job I gave her some celeb`s name with a dodgy postcode!!!!!!!!

Heinz

I use the local police station's postcode (I know the full address, if they ask) - they never realise.