What are these codes??

Hi there
It would appear we have been successful with recent PPI claims......my wife has had money paid into her current account with the following reference......

BUS BANK PROC
+
RTB CUST REL 0

Does anyone know if these two codes relate to Barclays only??

Cheers

Comments

  • dunstonh
    dunstonh Posts: 119,197 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Can only guess but the first one appears to be linked to business banking. The second one is linked to customer relations (the complaints team).

    They are not codes. They are the text areas that are typed in. There is a limited space you can use to type in and you will frequently find abbreviations but they would be firm specific.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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