Somebody is uing my mums address to insure there car illegally

JOHNBOTT1

Please can anybody help my 80 year old mum is recieving insurance certificates and direct debit forms for somebody who is using her address and post code to insure cars on a multi car policy with Aviva.
Ive contacted Aviva who assured us all would be well and they would hand it to there police invetigation team but it just carries on.
Im concerned that they might try to recover any costs incured from my mothers address,by the way she dosnt even drive.
Should I go to the police.

TadleyBaggie

You've reported it, that's all you can do really. Debts belong to individuals not addresses, so no danger your mother will be asked to pay anything.

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TadleyBaggie wrote: »

You've reported it, that's all you can do really. Debts belong to individuals not addresses, so no danger your mother will be asked to pay anything.

The only caveat to this is is this goes on and the bailiffs come calling make sure she does not pay the outstanding debt to make them go away.

As Tadley said the debt is to a person not the address and whatever the bailiffs say this is the case. It may be annoying but if this ever happens she needs to stick to her guns and say I am not xxxxx your debt is with them.

asharon

I would like to hope when you phoned that the advisor followed DPA and didn't disclose any info. Although I understand how it feels. Procedure has to be followed. The will have notified PIU and then any further correspondence you should mark as not known at this address and pop in the post box and return.

Your mum no doubt lives in a good postcode where insurance is cheaper and this situation does happen a lot. Now that you've notified them it will be investigated in turn. The policy will eventually be cancelled from the date of inception as all cover will be ruled invalid due to false information.

Your mum doesn't owe anything so put your mind at rest.

prowla

It could also be a mistake by the insurance company.
In which case it needs putting right.

System

I'd get it sorted asap. Criminals use empty houses as PO boxes, and break in to retrieve the documents they need. Car ringers may think your mother's house is unoccupied.