Help!!!!

lozhazie

I got a payment into my bank, and 2 hours later it was emptied, I called my bank immediately, who said two transaction were taken a small one then a larger one. They then said i had to phone a different department to sort it out.

I need expert help get this money back in my account, what do i tell them so they dont try to fob me off?

Surely if i tell them to reverse it they have to is there a law on this kind of thing?

AlwaysLearnin

Could it have been caught up in the issues yesterday?

For example:

http://www.halifax.co.uk/helpcentre/whats-happening/

Showing message yesterday of (in case they change/remove it):

"A number of standing order payments due to be processed overnight to accounts at RBS Group have been rejected due to issues at RBS Group. This will affect payments being made to accounts at Nat West, RBS, Ulster Bank, Citizens Bank, CharterOne, Isle of Man Bank, Coutts and Adam & Company. These payments have already been re-credited to Lloyds Banking Group customers’ accounts and will show on customers’ accounts as being paid and re-credited today. The payments are now being re-sent to RBS Group today. No customer action is required and payments will be re-submitted on 7th June."

marlewuk

lozhazie wrote: »

I got a payment into my bank, and 2 hours later it was emptied, I called my bank immediately, who said two transaction were taken a small one then a larger one. They then said i had to phone a different department to sort it out.

I need expert help get this money back in my account, what do i tell them so they dont try to fob me off?

Surely if i tell them to reverse it they have to is there a law on this kind of thing?

are they pending debit card transactions, if they are then you will need to speak to your banks debit card fraud team once the transactions are cleared onto your statement. they will refund any fraudulent payments.