Thoughts on this please?

sharpy2010

weirdbeardmt wrote: »

So what I would like to know is: am I obligated to now pay the remaining balance? I used their checkout process which didn't enable me to change the amount paid so this is absolutely their mistake for not charging me the correct amount. It's a bit annoying as I hadn't budgeted to find the extra money this month.

Do I have to pay them?

If you budget this stringently, then you would have realised last month that they hadn't charged you in full. Therefore you should have put that money aside.

I can't believe you want to get out of paying what you rightfully owe, due to them making a mistake.

You are what is wrong with this country. Scum.

bengal-stripe

Davie2909 wrote: »

It's like going to Tesco the cashier making a mistake undercharging you but next time your in they say actually you are due us this much from last time that's never gonna happen!

That analogy is plainly wrong.

If I understood the OP correctly, he ordered several items from an on-line merchant. For one reason or another, one of the items ordered was omitted from the invoice, but nevertheless was included in the delivery. Ergo, the item has not been paid for and is still the retailer's property. The OP can either pay for the item or return it (as ownership gets transferred with the payment).

If the shoe had been on the other foot and the OP had ordered and paid for something, but the item had been missing from the parcel, then the merchant would either have to send the missing item or refund the overpayment.

jo-bo

sharpy2010 wrote: »

I can't believe you want to get out of paying what you rightfully owe, due to them making a mistake.

You are what is wrong with this country. Scum.

Couldn't agree more, when did it become acceptable to be so underhand and yet be so honest about it?

Maestro.

sharpy2010 wrote: »

If you budget this stringently, then you would have realised last month that they hadn't charged you in full. Therefore you should have put that money aside.

I can't believe you want to get out of paying what you rightfully owe, due to them making a mistake.

You are what is wrong with this country. Scum.

That's a wee bit harsh. Did you forget to pick up your copy of the daily mail today or is there some other reason for the displaced anger ...

sharpy2010

Maestro. wrote: »

That's a wee bit harsh. Did you forget to pick up your copy of the daily mail today or is there some other reason for the displaced anger ...

It might be a bit harsh yeah, but the OP is blatently saying "I'm trying to steal from someone". Since when did stealing AND ANNOUNCING IT AS WELL become socially acceptable??!?!?!

Eonel

sharpy2010 wrote: »

It might be a bit harsh yeah, but the OP is blatently saying "I'm trying to steal from someone". Since when did stealing AND ANNOUNCING IT AS WELL become socially acceptable??!?!?!

OP did not publicly announce he was stealing. It's a perfectly acceptable question.

Like 99% of people in any country, I quietly smile when I see a financial error in my favour and wait for them to realise their mistake. Now the error is spotted, the OP should pay the difference.

sharpy2010

Eonel wrote: »

Like 99% of people in any country, I go away quietly smiling when a financial error happens in my favour.

And meanwhile, the person who made the MISTAKE is probably going to lose their job.

Good going, you.

Eonel

I tweaked my words as you quoted me, but essentially yes.

My mistake = my responsibility = my loss = my job.
Their mistake = .................................................

Mistakes in my favour always seem to eventually get spotted - and i am happy to settle any difference when asked.

John1993_2

Eonel wrote: »

OP did not publicly announce he was stealing. It's a perfectly acceptable question.

Like 99% of people in any country, I quietly smile when I see a financial error in my favour and wait for them to realise their mistake. Now the error is spotted, the OP should pay the difference.

I suspect that it's less than 99% who think as you do. There are a lot of us who are still honest, even if you think that there aren't.

lisyloo

Yes you have to pay, but I think you are in a stong position to negotiate a pyament plan if this has thrown out your budgeting.

If you do budget so tightly then it's probably a good idea to check invoices more closely in future to make sure they are correct (in either direction).