Distance Selling return dispute - mark on goods

frugal_mike

Presumably OP could now reject the goods under Sale of Goods Act (for being stained) and it would be up to the retailer to prove it wasn't stained when they sent it?

They still probably wouldn't pay so that would only leave chargeback or small claims court

d4bec

SuperHan wrote: »

As the retailer is not honouring your consumer rights, you could try a section 75 on your credit card?

Give them a call, they may refund for you

Thanks, I'll try that.

wealdroam

d4bec wrote: »

SuperHan wrote: »

As the retailer is not honouring your consumer rights, you could try a section 75 on your credit card?

Give them a call, they may refund for you

Thanks, I'll try that.

Although for a S75 claim, the purchase must be over £100.

No idea whether this bikini falls in that bracket, just bear it in mind.

Read more about Section 75 refunds here...
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases