We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Lloyds have refused my claim for a refund what next
Cka
Posts: 131 Forumite
I have just had a letter back from lloyds refusing to refund my bank account charges...
I was told Back in 2007 that up grading to a silver account with a charge was the only way that I could have the chip and pin facility on my account.
I did question this at the time as I didn't really need any of the insurances on the account.
But as I have used the mobile insurance once and have my current phone registered with them, and also as I had a review in October last year (that I didn't want or have time for) I'm happy....?
Also it's the customers responsibly to read the terms and conditions etc....
What can I do next? As I'm not just jumping on the band waggon I really did feel wronged but felt I had no choice about it....
I was told Back in 2007 that up grading to a silver account with a charge was the only way that I could have the chip and pin facility on my account.
I did question this at the time as I didn't really need any of the insurances on the account.
But as I have used the mobile insurance once and have my current phone registered with them, and also as I had a review in October last year (that I didn't want or have time for) I'm happy....?
Also it's the customers responsibly to read the terms and conditions etc....
What can I do next? As I'm not just jumping on the band waggon I really did feel wronged but felt I had no choice about it....
0
Comments
-
Why post two threads about this?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604.1K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards